BILINGUAL RECEPTIONIST - Full-time

A full-time Receptionist is needed.
Bilingual (English/Spanish) is a MUST 
Monday - Friday (9am-5pm)

ESSENTIAL FUNCTIONS OF THIS POSITION INCLUDE, BUT ARE NOT LIMITED TO:
-Answer all incoming telephone calls, promptly and professionally
-Use an effective approach to handle special telephone tasks like call transfers, taking messages, holds, interruptions and unintentional disconnections
-Keep records and return customer calls daily
-Input all data in the proper software
-Forward email inquiries to the designated people/departments
-Greet all guests promptly, with a friendly and upbeat attitude
-Adhere to all company Standard Operating Procedures
-Ability to communicate in English and Spanish with guests and co-workers
-Provide customers with information and directions


EDUCATION/REQUIREMENTS:
-Must be fluent in Spanish and English
-High School Diploma or equivalent
-18+ years of age
-1+ years of customer service and multi-lined telephone experience preferred but not required

SKILLS/ABILITY TO:
-Demonstrate a positive attitude at all times
-Listen effectively, empathetically and be respectful at all times
-Maintain composure and stay focused
-Work as a team, stay organized, multi-task, prioritize, handle various projects at one time, follow up and make accurate decisions
-Communicate with guests and employees
-Maintain confidentiality
-Consistently maintain a well-groomed appearance, posture, and hygiene
-Anticipate the needs of guests
-Ability to handle a fast-paced and busy environment, and work under pressure 

WORK ENVIRONMENT & SCHEDULE:
-Schedule is Monday-Friday (9am-5pm)
-Paid Holidays
-Involves constant public contact
-Pay is $10 hr.


Only candidates who apply in person will be considered for this position.
Please apply at 10505 Shady Trail #100 Dallas, TX 75220