Medical Office Coordinator

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary
We are seeking a motivated and outgoing Office Coordinator to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. Your responsibilities will include answering phone calls, scheduling appointments, checking patient in/out, balancing daily deposit, closing the day, and coordinating front office activities. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

• Assist with the development, updating, and maintaining relevant office procedures
• Work within an IEHR (ModMed- EMA)
• Answer multiline phone system
• Use Klara to communicate patient messages
• Patient reminder calls
• Schedule patient appointments
• Work at the front desk; check patients in/out, run insurance eligibility, collect deductibles and copayments, obtain insurance referrals and prior authorizations
• Work under pressure with the ability to multitask
• Balance and close your daily batch
• Assist patients with insurance questions
• Address and resolve customer concerns with a professional attitude

Qualifications

• High school diploma/GED required, Associates degree or administrative training is preferred
• Proven leadership and supervisory skills
• Use of EMA ModMed EHR a PLUS
• One year of dermatology experience a PLUS
• Previous experience as an Office Coordinator or in a similar position in medical office for at least 3+ years
• Understanding of basic bookkeeping principles
• Excellent computer skills and knowledge of Google Workspace and Google Drive
• Highly organized with excellent time management skills and the ability to prioritize projects