Treatment Coordinator / Business Assistant

We support and inspire people and communities to smile while living their best life

We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.

We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists.

These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.

WE ARE OFFERING A $500 HIRING BONUS TO INSPIRE OUR BEST CANDIDATES FOR THIS POSITION

ESSENTIAL JOB RESPONSIBILITIES:

• Prior Dental Office Experience is Preferred
• Actively engage patient consultations by working closely with the Doctor and Hygienist to ensure patient understands treatment recommendations
• Assist patient with available finance options to complete treatment
• Coordinate with labs to ensure case completion prior to a patient appointment
• Ensure that all subsequent visits are planned
• Ensures that treatment plans are accurately entered in computer

OTHER RESPONSIBILITIES:

• Enthusiastically greet and welcome patients to the practice upon check-in
• Scheduling, rescheduling, or cancelling appointments as needed
• Assisting patients with filling out necessary forms
• Preparing patient charts and daily schedules for the dental staff
• Updating patient records and documenting recent treatment procedures as necessary
• Communication with medical and dental insurance providers to determine a patients benefits
• Verifying and collecting co-payments
• Balance nightly deposits and complete credit card processing
• Performing general office duties assigned by the Office Manager

REQUIRED EDUCATION AND EXPERIENCE:

High School Diploma or equivalent

Proven dedication to provide high quality of patient satisfaction

Previous dental office experience preferred

Prior Experience with a dental management software - Dentrix preferred

QUALIFICATIONS

Excellent interpersonal skills

Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a safe working environment

Exceptional organizational and time management skills

Experience with Microsoft Word and Excel

Strong working knowledge of dental terminology

PHYSICAL REQUIREMENTS:

General Office Activities as Required

Sit/Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.

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