Front Desk/Rover/Overnight

Schedule: Saturday & Sunday 11PM- 7AM

Position Overview: The Rover supports the property by managing all visitors, operations, and reception responsibilities. Cordially and professionally answering calls, assisting with various administrative functions, and working on special tasks as needed. Ensures the security and safety of the premises.

Responsibilities include, but are not limited to:

• Patrol:

  • Conduct regular patrols of the condominium premises on foot or using a designated rover vehicle.
  • Monitor security cameras, alarms, and access control systems to detect and respond to any suspicious activities.
  • Collaborate with other security personnel to coordinate efforts in maintaining a secure environment.

• Access Control:

  • Verify and control access to the condominium property, ensuring only authorized individuals enter.
  • Issue visitor passes and maintain accurate records of individuals entering and leaving the premises.
  • Respond promptly to access control alarms and take appropriate actions.

• Emergency Response:

  • Act as a first responder in case of emergencies, such as fire alarms, medical incidents, or security breaches.
  • Implement emergency procedures and protocols to ensure the safety of residents and property.

• Communication:

  • Maintain effective communication with residents, management, and other security personnel.
  • Provide clear and concise reports on incidents, activities, and any security-related issues.

• Customer Service:

  • Assist residents and visitors with inquiries and requests in a courteous and professional manner.
  • Provide information on condominium policies and procedures when necessary.

• Maintenance and Reporting:

  • Conduct routine inspections of common areas to identify and report maintenance issues or safety hazards.
  • Report any malfunctioning security equipment and assist in its resolution.

• Collaboration:

  • Work closely with property management, maintenance staff, and other relevant personnel to address security and safety concerns.
  • Participate in training sessions and drills to enhance skills and preparedness.

Requirements: