Front Desk Agent
| Estimated Pay | $14 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Miami, Florida |
Compare Pay
Estimated Pay We estimate that this job pays $14.41 per hour based on our data.
$11.73
$14.41
$18.94
About this job
Job Description
Job Description
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our residents. The Front Desk Agent will provide customer service expertise for our residential communities. Responsibilities also include maintaining communication with housekeeping, maintenance & security staff to coordinate guests and residential assistance at all times, answering guest inquiries, and completing data entry promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide residents & guests with an exceptional customer service experience.
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our residents. The Front Desk Agent will provide customer service expertise for our residential communities. Responsibilities also include maintaining communication with housekeeping, maintenance & security staff to coordinate guests and residential assistance at all times, answering guest inquiries, and completing data entry promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide residents & guests with an exceptional customer service experience.
Responsibilities:
- Monitor the maintain knowledge of condo operations and activities.
- Take reservations and answer questions via phone, email, and in-person for resident amenity usage.
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions.
- Ensure compliance with health and quality standards.
- Maintain the safety of residents with guest screenings for residents.
Qualifications:
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 890229829 Posted: 2024-04-30 Job Title: Desk Agent
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