Office Administrator

Position: Office Administrator
Company Name: C2 Imaging Canada, ULC
Business Address: 1481 Lindsey Place, DELTA BRITISH COLUMBIA V3M 6V1
Job Type: Full-time, On-Site, Permanent position. Monday to Friday, 8:00am to 4:30pm.
Reports To: General Manager
Pay Range: $40k to $48k salary per year based on experience, plus health and wellness benefits, RRSP plan, two weeks of paid vacation per year.
To Apply: Please email a Cover Letter and Resume.

Summary
We are currently seeking a dedicated and detail-oriented Office Administrator to join our team in Delta BC. This is a dynamic and exciting entry-level position that combines reception, customer service, and billing responsibilities to support the smooth operation of our office and provide excellent service to our clients as well as supporting members of our team.

C2 Imaging Canada is a leading print and signage company that produces high-quality, branded materials for major companies across the country.

Key Responsibilities:
1. Reception:
o Greet and welcome visitors, clients, and employees in a friendly and professional manner.
o Answer and direct incoming calls and emails, ensuring prompt and accurate responses.
o Maintain the reception area, keeping it clean, organized, and well-presented.
o Manage and distribute incoming and outgoing mail and packages.
2. Customer Service:
o Provide exceptional customer service to our clients, addressing their inquiries and concerns in a timely and professional manner.
o Assist clients with placing orders, tracking shipments, and resolving any issues that may arise.
o Maintain a thorough understanding of our products, services, and capabilities to effectively assist clients.
o Collaborate with the sales and production teams to ensure customer satisfaction.
3. Billing:
o Prepare and process invoices, purchase orders, and other billing-related documents.
o Maintain accurate records of customer accounts and transactions.
o Assist with accounts receivable, ensuring timely payment from clients.
o Work closely with the accounting department to ensure accurate and efficient billing processes.

Qualifications:
• High school diploma or equivalent.
• Excellent verbal and written English communication skills.
• Strong customer service orientation and ability to handle multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn and adapt to new processes.
• Basic knowledge of accounting principles and practices is a plus.
• Experience with office administration or customer service is a plus.

C2 Imaging offers a competitive compensation package, including health benefits and opportunities for growth within the company. If you are an enthusiastic and organized individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

C2 Imaging is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.