Field Technician
•Today
Estimated Pay | $24 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Redding, California |
Compare Pay
Estimated Pay We estimate that this job pays $23.7 per hour based on our data.
$14.39
$23.70
$35.21
About this job
Job Description
Job DescriptionCompany Description
We are looking for a skilled and motivated individual to join our team as a Field Technician. In this role, you become a member of Operating Engineers Local 3, you will be responsible for providing on-site servicing, diagnostics, and repairs on Komatsu heavy equipment. The ideal candidate will have a proven track record of success in field service, excellent communication and interpersonal skills, and a passion for safety. If you are a self-starter who is driven to succeed, we want to hear from you!
What you'll do...
- Troubleshoot, diagnose, and repair mechanical, electrical and hydraulic failures of heavy equipment.
- Access Komatsu and other OEM websites to retrieve service manuals and other documents.
- Drive a service truck to various locations.
- Perform factory updates as scheduled, following the manufacturer's instructions and staying within recommended labor time requirement guidelines.
- Keep an accurate record of time worked to guarantee that each work order contains correct labor entries.
- Maintain daily service reports and equipment status reports.
- Complete all necessary forms and accurately depict each step in the repair process to expedite payment from the customer.
- Complete warranty information and store failed parts to ensure maximum reimbursement from OEM for each warranty claim.
- Perform an FLRA (Field Level Risk Assessment) at each jobsite and always remain vigilant of potential hazards.
- Communicate professionally and in a service-oriented manner, both written and verbally, with customers, vendors, and manufacturers.
- Actively participate in the meeting of department goals, including customer loyalty.
- Contribute to accurate customer machine population in the enterprise resource planning system (ERP).
- Contribute to accurate customer name and address information in customer relationship management (CRM) system.
- Other duties as assigned.
What you'll need...
- 3+ years of successful hands-on experience with diesel engines, hydraulics, and diagnostics.
- Valid driver’s license and clean 3-year driving record.
- Experienced with the latest electronically controlled machines.
- Must be able to fully comprehend hydraulic and electrical schematics with a history of successful troubleshooting and technical experience.
- Competence in using a laptop and relevant software applications, such as Microsoft Outlook and Word; new hire will be trained on dealer ERP.
- Associate degree or certification in Diesel Mechanics preferred.
- High School diploma or equivalent required.
Why Join us?
- Highly competitive compensation.
- Union fringe benefits including Pension, Healthcare, PTO, paid holidays and more.
- Employee discounts for personal auto purchases.
- Potential for significant career growth in a growing business.
If you are ready to take your career to the next level, apply today.
Our Core Values
Safety: Our top priority is the safety and well-being of our employees, customers and vendors, and we integrate safety into everything that we do. We believe that everyone has the right to work in a safe and secure environment, so every employee is authorized to stop work at any time to ensure their own safety and the safety of others.
Ownership: We are accountable for our actions, honor our commitments, meet our deadlines and follow through on our promises. Taking ownership involves communicating clearly and effectively, being responsible in our decision-making and going the extra mile to succeed.
Adaptability: We embrace change as an opportunity to innovate and grow. We seek to continuously improve ourselves, our processes and our products so that we can meet the evolving needs of our customers and overcome any challenges that we may face.
Respect: We treat everyone with dignity, fairness and professionalism. We value the perspectives and contributions of every individual, and we foster an environment where people feel heard, valued and understood.
These core values guide our actions, decisions and interactions, shaping the way we conduct business and engage with others. They reflect our commitment to excellence, integrity and responsible corporate citizenship, ensuring the long-term success and sustainability of our company.
Safety: Our top priority is the safety and well-being of our employees, customers and vendors, and we integrate safety into everything that we do. We believe that everyone has the right to work in a safe and secure environment, so every employee is authorized to stop work at any time to ensure their own safety and the safety of others.
Ownership: We are accountable for our actions, honor our commitments, meet our deadlines and follow through on our promises. Taking ownership involves communicating clearly and effectively, being responsible in our decision-making and going the extra mile to succeed.
Adaptability: We embrace change as an opportunity to innovate and grow. We seek to continuously improve ourselves, our processes and our products so that we can meet the evolving needs of our customers and overcome any challenges that we may face.
Respect: We treat everyone with dignity, fairness and professionalism. We value the perspectives and contributions of every individual, and we foster an environment where people feel heard, valued and understood.
These core values guide our actions, decisions and interactions, shaping the way we conduct business and engage with others. They reflect our commitment to excellence, integrity and responsible corporate citizenship, ensuring the long-term success and sustainability of our company.
Company Description
Our Core Values\r\nSafety: Our top priority is the safety and well-being of our employees, customers and vendors, and we integrate safety into everything that we do. We believe that everyone has the right to work in a safe and secure environment, so every employee is authorized to stop work at any time to ensure their own safety and the safety of others.\r\nOwnership: We are accountable for our actions, honor our commitments, meet our deadlines and follow through on our promises. Taking ownership involves communicating clearly and effectively, being responsible in our decision-making and going the extra mile to succeed.\r\nAdaptability: We embrace change as an opportunity to innovate and grow. We seek to continuously improve ourselves, our processes and our products so that we can meet the evolving needs of our customers and overcome any challenges that we may face.\r\nRespect: We treat everyone with dignity, fairness and professionalism. We value the perspectives and contributions of every individual, and we foster an environment where people feel heard, valued and understood.\r\nThese core values guide our actions, decisions and interactions, shaping the way we conduct business and engage with others. They reflect our commitment to excellence, integrity and responsible corporate citizenship, ensuring the long-term success and sustainability of our company.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 927171198 Posted: 2024-05-03 Job Title: Field Technician