Front Desk Receptionist

Valley Fitness - Hanford is seeking a dedicated Front Desk Associate to join our team in Hanford, CA. As a valued member of our fitness center, you will be the first point of contact for our members, providing exceptional customer service with a warm and welcoming attitude. Your role will involve assisting with member inquiries, checking in guests, and ensuring a smooth experience for everyone who walks through our doors. If you are passionate about fitness and enjoy interacting with people, we would love to welcome you to our team.

$16 hourly

• Greet and assist members and guests as they enter the facility
• Manage the check-in process and maintain accurate customer database records
• Answer phone calls and emails promptly, providing excellent customer service
• Process membership payments and resolve any billing issues
• Ensure cleanliness and organization of the front desk area at all times
• Additional duties as assigned

• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
• High school diploma, G.E.D. or equivalent
• Proficient computer skills and knowledge of Microsoft Office
• 1+ year of front desk receptionist experience or related job experience preferred
• Has experience answering telephone calls and troubleshooting stressful situations

At Valley Fitness we’re not just a gym; we’re a thriving community dedicated to helping you achieve your fitness goals. Our clean and friendly environment is the perfect space for everyone, from the seasoned fitness enthusiast to the weekend warrior. It doesn’t matter where you are on your fitness journey – we have the equipment, trainers, and vibrant atmosphere that will inspire and motivate you every step of the way.

Our Mission: “To build a company that provides a clean, friendly, and positive environment that energizes our members to reach their goals and open their minds to new possibilities”