Front Desk Assocate

If you are interested please feel free to contact me directly 951-818-4467 (Jaime)

A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.

Hotel Front Desk Agent responsibilities include:

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

We are a 50 room hotel in downtown Fresno, we have been operating since 1996, we run a tightly knit team and are looking for one more addition to our team

the three shifts I need filled are 

Friday 11pm-7am 

Sunday 7am-3pm

Monday 3pm-11pm 

Starting pay is going to be $16.00 

If you are interested please feel free to contact me directly 951-818-4467 (jaime)