IT Coordinator

$23-$27 per hour - Part Time

Caring for Others — part of Caring for Family of Companies — is seeking a skilled IT Coordinator dedicated to unparalleled professionalism, system set-up maintenance and troubleshooting, and data security.

Who You Are

At Caring for Family of Companies, we pride ourselves on cultivating a team of compassionate, driven Staff members who embody our mission of providing the highest caliber of care to Clients across our numerous regions. We seek out people who are:

- Driven by an inner sense of purpose to impact others

- Driven by a collaborative, whatever-it-takes, get-it-done, proactive mindset

Who We Are

In 2007, Caring for Family of Companies began its journey to provide exceptional in-home care to aging adults and those with disabilities. To achieve this goal, we rely on our highly dedicated and skilled Staff members, who keep us operating across locations. As a family-owned and family-focused company, we are dedicated to creating a supportive work environment and valuable careers for both our Administrative Teams and Caregivers.

We’re proud of our tight-knit team that furthers our mission to make a difference in the lives of those we serve. Learn more about how we’re raising the bar in new ways at: https://www.youtube.com/watch?v=9RuitZ9CoKk.

Scope of Duties

At Caring for Family of Companies we look for people with a nurturing spirit and a genuine desire to support and care for others. In this role, you can expect some or all of the following duties:

PROGRAM EXPERTISE + ACCOUNT MANAGEMENT + LICENSE / SYSTEMS UTILIZATION

• Microsoft 365 and Microsoft Office Suite Account Management
• Sharepoint Account Management
• Printing Program Account Management
• Cost and Utilization Analysis of All IT and Systems Programs and Contracts

IT EQUIPMENT PURCHASING + ASSET INVENTORY + EMPLOYEE ACCESS

• Equipment Ordering, Set Up, and Shipping - inc. phones, computers, printers, locks, digital keys, cords, etc
• Equipment Inventorying, including maintaining a database of all tech inventory, including serial numbers
• Equipment Maintenance, including coordinating with outside vendors
• Equipment Troubleshooting - ex: phones, computers, printers, etc
• Working knowledge of Netsuite, Celigo, Microsoft 365 and Azure
• Production of Training and How-To manuals for employee use and understanding
• New Employee Tech Onboarding Set Up and Trainings, including:
• Set up Company Project Management Accounts
• Set up Phone, Phone Trees, Ring Groups, VOIP, Voicemail and Phone Extension
• Set up Email/Outlook, Email Groups, Login/Passwords
• Set up Laptop w/ Pre-Installed Fonts and Platforms
• Set up Digital Property Keycard Access
• Programming Laptops

DATA PROTECTION + SYSTEM SECURITY

• Facilitate weekly communications, summarizing project status, needs, updates …
• Create secure infrastructure for IT department, including:
• Assisting with Shared Drive/IT Company Migration
• Assisting with Security and Protections for Company Files/Server
• Create IT department policy and procedures for:
• Saving to Server including File Naming
• Backing Up Files
• Use of Technology and Company Property/Equipment
• Login and Password Security
• Phishing Scams, Foreign Attachments, etc
• Protecting Assets from weather, theft, etc…
• Hardware and software restrictions on computer devices
• Work with outside vendors to streamline and optimize IT functionality, including:
• Web hosting and platform management
• Wireless internet optimization
• Build Infrastructure for future growth of IT department, including:
• Maintain vendor list with all pricing, contracts, contact info, service scope, etc…
• Maintain staff director, revising and updating as needed
• Assist in providing asset security, including developing hardware and software restrictions on computers/devices
• Weather and safety preparation and environmental modifications (as needed)
• Coordination with landlords of local branches as needed
• Errands, purchasing, and property procurement as needed (including: post office, hardware, outside vendors)

Requirements

-Accuracy and attention to detail

-Excellent collaboration skills and team mindset

-Strong interpersonal, discretion, and judgment skills

-Proficiency with technology and electronic devices

-Strong sense of professionalism

Benefits

When working in a role with Caring for Family of Companies, you’re responsible for upholding and supporting our mission. As such, it is our responsibility to support you with the following benefits:

· Performance-based bonuses

· PTO accrual up to 40 hours

· Opportunity for a $2,000 need-based Caring Forward Contribution

· Paid comprehensive training, career enrichment, and educational opportunities

· Our signature culture of excellence designed to exceed industry regulations

· A tremendous team of dedicated Staff you will love to work alongside!