Regional Manager

Position Summary:

Carolina Solar Services is seeking a Regional Manager who will be the business unit leader for CSS’ operations and maintenance of solar facilities in the Oregon region, location is flexible but must be in the state of Oregon. The manager is responsible for safely and timely completion of all service obligations within the relevant portfolio.  

Benefits Summary:

We work to offer a competitive compensation and benefits package to eligible employees that are aimed at supporting your health and wellness, financial planning, work life balance, and protection from the unexpected. The following benefits are included in addition to your base compensation: 

• Employee Stock Ownership Plan (ESOP)  
• Bonus up to 10% of gross wages, paid quarterly 
• 401k (with 3% Company contribution) 
• Medical insurance (with the Company covering 80% of the employee premium and 20% of spouse and/or dependent premiums) 
• Dental, vision, and life insurance 
• Paid time off (beginning with 1 day per month and increasing with each year of service) 
• Paid holidays (7 days annually) 
• Paid sick leave (4 days annually) 
• Paid parental leave (4 paid weeks) 
• Paid professional development opportunities 
• Paid Solar Sabbaticals (extended period of time off for every three years of service) 
• Laptop, cell phone, and unlimited data plan 
• Personal Protective Equipment (PPE), tools, and equipment paid for by the Company 
• Access to Company vehicle for work-related travel 
• Reimbursement for work-related travel at GSA rates 
• Long term disability insurance coverage 

Essential Functions:  

• Be a leader, mentor, and technical expert for a group of 6-10 field technicians and ensure CSS' values and culture of safety and quality customer service are adopted by all. Provide routine meaningful feedback to direct reports. 

• Ensure CSS' values and culture of safety and quality customer service are adopted by all 
• Conduct and document regular training, skills verification, QA/QC of field teams min 1x/month minimum of once per month 
• Oversee and manage all service obligations with the goals of on-time deliverables and excellent customer service.  
• Coordinate emergency response and ensure 365-day coverage for emergency response guarantee  and participate in a monthly on-call rotation
• Create, schedule, assign, review, and approve work orders daily for all sites and equipment within the region.  

• Plan annual preventative maintenance in preceding year; including electrical and vegetation maintenance 
• Prepare field technicians for daily tasks, ensuring they have proper tools, materials, training, and skills to safely perform work tasks 
• Remotely guide field technicians in troubleshooting and repair work as needed  
• Be available to take technician phone calls 7 days a week, except during PTO  
• Direct and dispatch subcontractors as necessary  

• Manage company tools and resources and adhere to business unit budget  
• Assist with field technician hiring process and resource allocation  
• Administer and review skills assessment for current employees and potential hires 
• Order and account for parts and equipment via company inventory procedures. Coordinate RMA processes with Account Management and Operations.  
• Provide prompt email acknowledgement and follow-up  

• Review and approve personnel hours weekly, including temporary labor 
• Maintain technical expertise in the area of solar O&M best practices, tools, techniques, and implementation of new practices  

Supervisory Responsibilities:  

• Supervise up to 10 field technicians  

• Supervise subcontractors  

Knowledge, Skills, and Abilities:  

• Ability to create and support team morale  

• Working knowledge and experience operating under OSHA 1910.269, NFPA 70E and B  
• Exemplary verbal and written communication skills  
• Team oriented attitude  
• Prioritizes safety daily, actively participate and lead site safety meetings  
• General computer, network, and technology proficiency  

• Values staff development and organizational excellence  
• Proficiency reading technical spec documents, site plans, & electrical schematics 

Minimum Qualifications:  

• 5 years of experience in utility solar PV  

• 3 years of service or project-oriented management experience  

Physical Demands:  

• Must be able to lift up to 30 pounds frequently  

Work Environment:  

• Exposure to weather, extreme heat or cold  
• Exposure to electrical hazards  

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position.  All employees may have other duties assigned at any time.

About CSS: 

We provide solutions for renewable energy systems to support a sustainable future. As stewards of the environment, our team maximizes the impact of every power plant we service through an independent and human focused approach.  

As a force for good committed to the well-being of our people and planet, we prefer hiring and recruiting employees located within 20 miles of our home base or remote depot. With that said, we believe that strategic and creative talent knows no geographical bounds. We accept and encourage applications from candidates regardless of location. 

Commitment to Diversity, Equity, and Inclusion:  

We put safety at the forefront of our work for our employees and clients. This involves creating safe spaces in which we strive for justice, equity, diversity and inclusion in our recruitment and hiring, company culture, leadership, and community partnerships. We are committed to addressing systemic racism and sexism so that all staff are valued and respected. We invite deep listening, diverse perspectives, and healthy dissention that we may better explore the impacts of the decisions we make. This includes providing ongoing opportunities for training, advancement, relationship building through education, volunteerism, and collaboration.  

We are committed to a policy of equal employment opportunity for all qualified employees and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.