Guest Service Representative/Front Desk/Night Auditor

Benefits:

• Flexible schedule
• Free food & snacks
• Free uniforms

Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is a vital position to us as it provides the first impression of our brand. We are dedicated to providing you a safe environment and giving you the training to help you excel in your role.

• Exhibits a heart for service with dedication to customer service and teamwork
• Deliver a great guest experience with friendly, smiling service and a fast and accurate check in
• Cheerfully interact and assist guests with information about the property and local amenities
• Identify opportunities to increase revenue

What we are searching for

The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. To do so requires:

• Holds a deep heart for service
• Desire to grow in the organization
• Charismatic and thoughtful
• Enjoys getting to know new people
• Maintaining high standards and the appearance of the front desk
• Ongoing communication with the General Manager to address any opportunities

We feel the successful candidate has these qualifications and experience:

• Ability to work nights and weekends
• Basic reading and writing skills
• Basic communication skills
• Ability to work with minimal supervision
• Ability to work safely
• Ability to meet all employment qualifications at the time of hire

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A Fair Chance job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma