Valet Clerk

Job Summary:The Valet Clerk plays a crucial role in providing exceptional customer service and ensuring the efficient operation of the valet parking services. This position involves managing vehicle logistics, coordinating with valet attendants, and delivering a positive experience for patrons.

Responsibilities:

1. Customer Service:

   • Greet patrons with courtesy and professionalism, providing a welcoming and positive first impression.
   • Assist customers with information about valet services, parking rates, and any additional offerings.

2. Vehicle Check-In and Check-Out:

   • Receive vehicles from patrons, document relevant information, and issue claim tickets.
   • Coordinate the timely retrieval of vehicles upon patrons' requests, ensuring accurate ticket verification.

3. Payment Processing:

   • Collect parking fees from patrons and provide accurate change.
   • Process credit card transactions and maintain a secure and organized cash handling process.

4. Communication:

   • Effectively communicate with valet attendants to manage the availability of parking spaces.
   • Relay information to valet staff regarding specific customer requests or special arrangements.

5. Traffic Coordination:

   • Direct traffic efficiently in the valet drop-off and pick-up areas to maintain a smooth flow of vehicles.
   • Work collaboratively with valet attendants to optimize the use of parking spaces.

6. Vehicle Retrieval and Delivery:

   • Retrieve vehicles promptly upon patrons' requests and deliver them to the designated pick-up area.
   • Ensure the safe handling of patrons' vehicles and report any damage or issues immediately.

7. Valet Stand Organization:

   • Maintain the cleanliness and organization of the valet stand.
   • Ensure that all equipment, including claim tickets and signage, is readily available and in good working condition.