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in Branson, MO
Hampton Inn-Branson on the Strip - Housekeeping Attendant
•30 days ago
Estimated Pay | $13 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Branson, Missouri |
Compare Pay
Estimated Pay We estimate that this job pays $13.38 per hour based on our data.
$11.27
$13.38
$16.99
About this job
Job Description
Job Description
The Housekeeper is responsible for the general cleanliness of hotel rooms. The position is responsible for cleaning assigned guest hotel rooms and maintaining a high level of cleanliness inside the building.
ESSENTIAL DUTIES, FUNCTIONS, AND RESPONSIBILITIES
- Enter and prepare guest rooms for cleaning.
- Ensure no items are left from previous guests in drawers, refrigerators, and microwaves.
- Work closely with the Housekeeping Supervisor to maintain cleanliness in all areas.
- Replenish amenity items in rooms.
- Care for and maintain all company equipment that has been issued.
- Adhere to proper techniques of mixing chemicals, cleaning disinfectants, and solutions, etc.
- Vacuum hallways, entryways, and common areas as needed.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Report any lost and found items in the hotel common areas or hotel rooms immediately to the manager to secure.
- Clean hotel rooms after guests check out of the room:
- Bathroom: remove towels from floor and replace with clean; clean sink, bathtub, counters, toilet, and mirrors; sweep and mop floors; empty trash and replace trash liner.
- Bedroom(s)/Living Area: dust furniture; clean mirrors; check for cobwebs; vacuum all carpets and rugs; and takes out the trash.
- Closet: cleans the closet area, ensures that ironing board and supplies are in good condition, and ensures that there is the proper number of hangers.
- Attend to guest requests/complaints in a professional manner and follow brand standards at all times.
- Attend all training classes assigned.
- Keep housekeeping carts organized and clean.
- Assist other team members as directed by the Housekeeping Supervisor.
- Ensure that the guest room door is secured and locked, when exiting the room.
- Exhibit exemplary attendance and punctuality.
- Comply with company policies and procedures.
- Perform other duties as assigned.
EDUCATION & RELATED EXPERIENCE
- High School Diploma or equivalent GED is preferred.
- Prior experience in housekeeping or a similar position is preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of principles and processes for providing customer and personal services.
- Knowledge of important safety protocols.
- The ability to work in a constant state of alertness and in a safe manner.
- The ability to actively look for ways to help others in the housekeeping department.
- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules.
- The ability to develop and maintain positive working relationships with co-workers and residents.
- The ability to understand and carry out verbal and written instructions.
- The ability to prioritize and make rational and appropriate decisions.
- The ability to use cleaning equipment including mops, cleaning supplies, vacuum cleaner, and a cart.
- The ability to communicate information and ideas in speaking so others will understand.
- The ability to handle multiple priorities simultaneously.
- The ability to maintain sufficient hygiene to avoid posting health risks to guests.
- The ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- The ability to effectively communicate with co-workers and guests.
SUPERVISORY RESPONSIBILITIES AND INTERACTIONS WITH OTHERS
This position has no supervisory duties. The Housekeeper will be expected to interact with co-workers, guests, and visitors on a daily basis.