Barista

Make a meaningful impact as a Barista at Vim and Victor, a new restaurant by Chef Spike Mendelsohn at The St. James Sports and Wellness Complex. All team members receive a complimentary health club membership. Take a position with an organization that cares about you taking care of yourself.Located in Springfield, VA. Full-time and part-time opportunities available.

WHAT WE'RE LOOKING FOR:

• You take gratification in making guests happy
• You often catch yourself smiling for no reason
• You take pride in seeing your teammates succeed
• You seek opportunities to advance your skills
• You perform at your best, cause that's the only way you know how, and you can make it look easy

WE'D LIKE TO KNOW ABOUT ...

• Your most recent cafe experience and the service you received
• What you get out of being a barista or cashier
• What does the word "hospitality" mean to you?
• What point of sales systems you are comfortable with
• A time where you wish you would have communicated better
• Your favorite colleague so far in your career: peer, boss or direct report

RESPONSIBILITIES:

• Responsibilities and essential job functions include but are not limited to the following:
• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Vim and Victor.
• Maintains a calm demeanor during periods of high volume or unusual events to keep area operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create the best environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Follows Vim and Victor operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Maintains regular and punctual attendance
• Supporting the safety of all members, guests and employees.

QUALIFICATIONS:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shifT
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Knowledgeable of safety training, procedures and best practices used throughout the sports and wellness industry.

ADDITIONAL INFORMATION

For more information, please visit our website: www.thestjames.com.

The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.