Case Management Clinical Coordinator (Clinical Supervisor) LMSW-cc welcome to apply - Full-time

Named one of Maine's Best Places to Work in 2023! Alternative Wellness Services is seeking a strong Clinical coordinator to support the success of our BHH team. The ideal candidate would have a strong commitment to integrity and value quality care. Our leadership strives to ensure a positive and supportive work environment to ensure our teams have the support they need to be successful. At AWS we understand that to be the best in the field, staff must feel valued, included, and supported; this was one factor that led to AWS being awarded one of Maine's Best Places to Work.

In alignment with fostering a positive work culture, AWS places great importance on agency-wide activities that promote camaraderie and recognition. These include multiple all-agency gatherings each year, festive holiday parties, paid training, engaging department contests, and weekly acknowledgment of outstanding staff contributions. We do appreciate our staff! At AWS, every team member plays an important role in delivering quality behavioral health services. No matter your role, title, or credentials, your input and creativity contribute to making AWS who we are.

As Clinical Coordinators you are essential members of our clinical team, driving leadership while nurturing a collaborative and supportive atmosphere with your team. In this role, you will play a significant part in guiding and empowering our team of care coordinators (case managers) to deliver exceptional care to our clients. As a leader, you must possess strong clinical skills, be resourceful, and demonstrate a passion for cultivating the talents of entry-level behavioral health staff, equipping them with the necessary skills to excel in client care while emphasizing the importance of maintaining professional boundaries.

Job Summary

The BHH Clinical Coordinator is a full-time position that holds a pivotal leadership role within our Community Support Services program, essential to advancing our commitment to recovery-oriented care. This role, central to our Behavioral Health Home (BHH) model, significantly contributes to our mission of enhancing the lives of those we serve by improving health outcomes, ensuring cost-effectiveness, and fostering enhanced consumer engagement.

In their capacity as the BHH Clinical Team Leader, the Clinical Coordinator is responsible for overseeing the development of the Plan of Care and directing care management activities across the BHHO. This includes providing supervision and clinical guidance to BHH Clinical Coordinators, Peer Support Specialists and assigned Interns, as well as ensuring that the BHHO meets its comprehensive requirements.

Key responsibilities of the CSS Clinical Coordinator also involve maintaining and improving the quality and effectiveness of care. This aligns with our core values of collaboration, continuous improvement, and commitment to quality care. The role demands active involvement in data analysis, program initiatives, and leadership meetings to ensure the seamless coordination of service teams and the optimization of health outcomes for our clients.

Working closely with the Program Manager, the CSS Clinical Coordinator participates in managing all aspects of the program. They play a crucial role in maintaining strong communication and relationships with key partners, reviewing/approving clinical documentation, completing intake assessments, leading internal trainings for the team, and providing individual supervision, and group supervision. This position also requires a commitment to timely and accurate documentation, active participation in supervision sessions, continuous quality improvement efforts, and involvement in workgroups, contributing significantly to the success of our CSS and Behavioral Health Home services.

By embodying our vision of client-centered care, the CSS Clinical Coordinator is a key agent in promoting the safety, recovery, and betterment of our community, driving our mission forward through their leadership, expertise, and deep commitment to the individuals we serve.

Qualifications

• The Clinical Coordinator must have, and maintain, an active, mental health license such as an LCSW, LMSW-cc, LCPC.
• 2 to 5 years of related supervisory experience strongly preferred. Program management experience a plus.
• MHRT-C certification
• Strong and diverse clinical knowledge, including fluency in recovery-oriented service, trauma-informed care, Motivational Interviewing, treatment of co-occurring disorders, and the principles of harm reduction.
• Exhibits a high degree of computer literacy and proficiency in Google Workspace, Microsoft Office, video conferencing, and various software platforms (Paylocity, KEPRO, etc.).
• Demonstrates substantial experience with Electronic Health Records (EHR), The Clinical Coordinator role includes not only regular engagement and daily review of electronically stored clinical documentation, but also guiding and assisting others in the efficient and accurate use of EHR systems.
• Successful completion of criminal, child protective service, and sex offender background checks. Not listed on state or federal suspension and disbarment lists.
• Valid Maine Driver's License and a good driving record required.

As a Clinical Coordinator at AWS, navigating a vast array of competing demands is a critical part of your role. Our mission to support and enhance the well-being of our clients is at the heart of everything we do, and our values of collaboration, continuous improvement, and commitment to safety and quality care are fundamental in guiding our work. In alignment with these principles, we recommend the following allocation of time and energy. This structured approach is designed to help you meet performance expectations, adhere to state requirements, and achieve client goals effectively.

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