Receptionist

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our services. Part-Time and Full-Time positions available!

Responsibilities: 

• Warmly greet clients, inform assigned stylists of their arrival
• Book and confirm appointments via phone and email
• Process transactions (cash and credit cards) and issue receipts
• Offer beverages and chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services and schedule appointments based on availability
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered
• Maintain a tidy reception area

Qualifications: 

• Hands-on experience with office equipment, like printers and POS systems
• Familiarity with processing transactions
• Excellent communication abilities (verbal, phone and email) with a customer service attitude
• Solid organization and record-keeping skills
• An ability to remain calm under stressful circumstances
• High School diploma