Bartender - Libertine Social (Mandalay Bay)

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It is the primary responsibility of the Bartender to service guests in a courteous, timely, and professional manner mix and serve drinks while ensuring his/her outlet is clean, organized, and properly stocked at all times. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

• Greet guests in a positive, friendly manner making them feel welcome; bid farewell to guests, using guest's name when known, and encourage them to return.
• Provide excellent guest service by anticipating the guests' needs and responding appropriately with a sense of urgency.
• Accurately mix and serve alcoholic and nonalcoholic drinks following set standard recipes by ensuring correct product is utilized and bar is fully stocked.
• Prepare mixed drinks by combining extracts and syrups according to formulas and properly using bar tools such as jiggers.
• Maintain complete knowledge of all menu items, liquor brands, beers and non- alcoholic selections available in the assigned outlet.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
• Oversee overall operation of the outlet bar.
• Maintain the cleanliness and appearance of the bar.
• Take and input orders into infogenesis, receive payment and make proper change, complete required transactions, and categorize tendered receipts by media type.
• Obtain assigned bank and ensure accuracy of contracted monies, keeping bank secure at all times
• Provide Apprentices and Porters direction and coaching to ensure proper operation of the bar and assist them when necessary.
• Clean of all equipment, tools, and supplies and maintain equipment in good working order.
• Keep count on tickets and perform cash drops at the end of the shift.
• Communicate with managers, co-workers and guests in order to fulfill and address any issues or needs requested by guests and or other employees.
• Follow all procedures, standard policies and initiatives and policies set forth by the company, division and department.
• Follow all health sanitization and safety regulations and procedures.
• Perform all other job related duties as requested.

Required:

• At least 6 months of experience as a Bartender.
• At least 2 years of experience as an Apprentice Bartender or similar service role.
• Working knowledge of all beverage functions including the mixing of drinks and the operation of all bar equipment.
• Working knowledge of designated glassware, ingredients, preparation method and garnishes for each drink.
• Working knowledge of beverage product, supplies and equipment.
• Working knowledge of health, safety, and sanitation procedures.
• Working knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
• Excellent customer service skills.
• Have interpersonal skills to deal effectively with all business contacts.
• Professional appearance and demeanor.
• Work varied shifts, including weekends and holidays.
• High School diploma or equivalent.
• Must have documentation of successful completion of the Bartenders Local 165 Joint Apprenticeship Training Program and have passed the craft exam related to the program.
• Able to effectively communicate in English, in both written and oral forms.

Preferred:

• At least 1 year of experience as a Bartender in a similar resort setting.
• Bilingual, English as the primary or secondary language.
• Previous experience working in a similar resort setting.