Customer Service Representative - Sales (St. Louis)

The Business Development Associate answers inbound internet inquiries and assists with inbound sales calls. This position interacts daily with Sales Staff, Business Development Manager and customers. What are the day-to-day responsibilities? * Receiving inbound phone calls * Identifyingthe client's needs and scheduling appointments * Ensuring all clients concerns are addressed prior to appointment date * Contacting clients prior to appointment date to confirm appointment * Following up post visit to ensure customer satisfaction What are the requirements for this job? * High school diploma or equivalent * Excellent oral, written and interpersonal communication skills * Extensive customer service, sales, or telemarketing background * Computer literacy, strong organizational and follow-up skills * Ability to read and comprehend instructions and information * Excellent problem solving skills What are the benefits for this job? * We offer STRONG growth opportunities within a great organization * Incentives are often rewarded to those that earn them * 401K Match * Health, Dental, Vision, and Life * National Holidays Off * Sundays Off * We realize that a compensation package needs to be very aggressive to attract the top performers that we want, and we promote employees based on performance, not tenure. Dave Sinclair Buick GMC is an equal opportunity employer and a drug-free workplace.
Associated topics: agente de servicio al cliente, customer care, customer care representative, customer service, customer service representative, product support, service, service specialist, system support, technical support