Process Improvement Analyst - Manufacturing/Distribution - Full-time

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry.  Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves.  We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider.  We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We have a bold sense of pride, adventure, and desire to win – it’s in our DNA.  And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here.  We are DISH.

The Process Improvement Analyst on our Manufacturing and Distribution team will monitor current and newly developed manufacturing policies, procedures, and systems among multiple departments or locations.

SKILLS, EXPERIENCE, AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor's degree (B. A.) from four-year college or university
• 1-3 years of experience; or equivalent combination of education and experience

SKILLS 

• Advanced knowledge of Microsoft Excel, including high level formulas, summarizing of data, and linking of files
• Experience with Excel macros (VBA) preferred, but not required
• Ability to analyze and communicate complex data in comprehensible ways
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to write reports/correspondence/procedure manuals, and present information and respond to questions from managers/customers
• Excellent verbal and written communications skills
• Experience with creation of business metrics to meet ongoing organizational and customer information needs
• Ability to collaborate and communicate with all levels within the organization
• Experience in Lean Manufacturing preferred

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not a comprehensive list of all duties that may be assigned to this position.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands and fingers; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, read and interpret documents and instructions; frequent identification of letters, numbers, and symbols in a warehouse or office environment. This position may require sitting for long periods of time at a workstation. The employee must have the ability to use a keyboard and equipment typically found in a warehouse or office work setting. Individuals must have the ability to lift 45 lbs. and stand for long periods of time.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in/near moving mechanical parts and may be in a non-temperature controlled work environment. The noise level in the work environment is usually moderate.

Manufacturing/warehouse environment and/or standard office environment.

REPORTS TO
Manager or above

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Use Excel, Tableau, and other tools to manipulate data and generate reports
• Develop metrics used to evaluate performance, determine acceptable levels of quality and efficiency, and drive Business Plan Deployment
• Interface with multiple internal DISH organizations to converge on the best methods to drive improvement
• Work directly with Manufacturing/Distribution teams to develop reports to track data and metrics driving cost reduction, quality improvement, and efficiency opportunities in all areas
• Build integrity within the Operations framework by developing processes to ensure all team members are reporting correct data in the most usable format
• Develop slide decks in reference to Operations for immediate and future planning horizons
• Assists management with communication tactics and materials to facilitate changes in business policy, procedures, and system implementations
• Recommends analysis of current procedures to make recommendations to promote effective operations within the department
• Assists management with communication tactics and materials to facilitate changes in business policy, procedures, and system implementations

This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned.