Receptionist - Full-time / Part-time

Position: Receptionist

Job Summary: Responsible for professionally greeting customers as they arrive and directing their inquiries appropriately (in person and by telephone). Provides administrative support to administration. Duties include:

• Greets customers and visitors as they arrive, assesses their requests and/or inquiries, and directs them to the appropriate individual for assistance. Takes readable and understandable messages and delivers promptly. Maintains the professional appearance of the reception area.
• Answers as many incoming telephone calls by the third ring as possible and directs caller to appropriate individual. Keeps track of where employees are so calls can be directed accordingly. Takes readable and understandable messages (including name of caller, telephone number, date and time of call, and reason for call) as necessary and promptly forwards them to the recipient.
• Prepares shipping labels and initiates shipping. Maintain company phone list. Post company b-days.
• Orders office supplies. Maintains adequate inventory of frequently used supplies. Maintains and coordinates service of office equipment.
• Call customers when jobs are complete.
• Write service orders
• Assist with planning company events
• Works in other departments as needed.
• Other duties as may be necessary to fulfill the responsibilities of this position.

Location: Madison, WI

Pay: $11.50

Qualifications: Requires a High School diploma or equivalent. Prefer previous reception or customer-service-related experience. Must be able to communicate professionally with customers (both pleasant and unpleasant situations), display courteous and professional attitude, legible handwriting, use required office equipment proficiently and efficiently. Accurately enter data and utilize a PC for a variety of activities. Ability to deal effectively with time pressures and stress related to constant interruption.

Four Ways to Apply:

• Resumes may be emailed to

• Complete an application on our website submit it to the Madison, Wisconsin location

• Call our office 608-237-8717

• Visit our office 1731 Thierer Rd, Madison, WI 53704

About Express Employment Professionals:

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support. Whether you’re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Commercial, and Professional positions. Let us help you today!

Benefits Available to Eligible Express Associates:

• Medical Plan
• Dental Plan
• Holiday Pay (6 Days Observed)
• 401(k) Retirement Savings Plan
• Vision/Eyewear Plan
• Vacation Pay
• Life Insurance
• Prescription Drug Reimbursement
• Short-Term Disability
• Referral Bonuses

For a complete listing of all open positions, visit