Stand Attendant

Position Summary

Serves guests and trains Stand Attendants in food and beverage concessions in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards under the direction of a Supervisor.

Essential Functions:

• Greet, assist and thank Guests in a friendly, efficient and timely manner
• Serves food and beverage items in correct proportions, following proper sanitation guidelines
• Records all waste.
• Acquaints guests with items for sale and uses suggestive selling techniques
• Participates in set-up of stand, arranges inventory, notifies Supervisor of any inventory deficiency or shortages
• Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
• Performs other duties as assigned by Manager.
• Properly records all transactions via the point of sale system.
• Collects the proper money for food and beverage items; processes credit card or determines correct change for guests.
• Accounts for all transactions; maintains accurate cash count and balance banks at end of shift

• Shows flexibility by rotating to other stands when necessary.
• Trains Stand Attendants in daily duties of the operation.
• Assist Supervisor or Manager with inventory.
• Make sure breaks are performed in a timely manner.
• When Manager or Supervisor is not present, make sure the shift is running smoothly.

 Education & Experience:

• Prior cash handling experience required.

 Knowledge, Skills & Abilities:

• Excellent guest service skills; ability to adhere to Company’s customer service standards
• Basic math skills; ability to accurately account for cash and inventory.
• Effective communication skills; ability to communicate with guests and receive orders, as well as communicate effectively with Stand Attendants.
• Ability to work effectively with others
• Ability to work in fast-paced environment