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in Saint Louis, MO

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About this job

Staffmark is seeking someone that is outgoing, willing to learn!
This is a 2nd Shift position(4 PM-1130PM), must be able to work weekends!
Track and Analyze Reports
In order to determine where improvements can be made in business procedures, the Operations Specialist is responsible for tracking and analyzing important reports. Examples of such reports are budgets, operation activity and department metrics. The Operations Specialist will use them to determine trends and variances and identify areas in which positive changes can be made.
Identify Customer Needs
In order to create an accurate depiction of business objectives, it is essential that an Operations Specialist identifies the needs of the customer. They can achieve this by observing the consumers, collecting surveys and then analyzing customer feedback.
Develop Improvement Plan
Once reports have been analyzed and customers’ needs have been determined, the Operations Specialist can take the next step of developing an improvement plan. The goal of this plan is to align efficient business operations with customer satisfaction. This plan can include things like updating computer software, implementing a new Web presence and adjusting customer service protocol.
Assist Departments with Change
Once the Operations Specialist has decided on the most beneficial course of action, they must decide the role that each different company department must play. It is up to them to communicate to each segment what is expected of them, and how the changes will affect their current roles. The Operations Specialist serves as the liaison between all departments to achieve a cohesive end result.


Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Requirements

Core Skills: The following skills are some of the most common we found when we looked at various job listings. Those interested in a career as an Operations position should focus on the following. •Skills with use of Microsoft Word Office Suite, such as Word and Excel •Strong quantitative and analytical skills •Collaborative worker and teambuilding ability Advanced Skills: While these skills didn’t appear on every list, they were present enough in job listings to be worth mentioning. Job candidates with these advanced skills will most likely have a better chance at getting hired.