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Client Services Associate
| Estimated Pay | $18 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Louisville, Kentucky |
Compare Pay
Estimated Pay$13.31
$18.06
$26.32
About this job
Key Responsibilities:
Client Relationship Management:
- Build and maintain strong, long-lasting client relationships.
- Serve as the main point of contact for client inquiries, concerns, and requests.
- Understand client needs and objectives to provide tailored solutions and services.
Client Support:
- Respond promptly to client inquiries via phone, email, and in-person meetings.
- Address client concerns and resolve issues in a timely and effective manner.
- Coordinate with internal teams to ensure client needs are met and expectations are exceeded.
Account Management:
- Manage client accounts, including onboarding new clients, updating account information, and maintaining client records.
- Monitor client satisfaction and gather feedback to improve our services.
- Identify opportunities for upselling or cross-selling our services to existing clients.
Collaboration:
- Collaborate with sales, marketing, and other departments to enhance the client experience.
- Participate in team meetings and contribute to the development of client service strategies and initiatives
Qualifications:
- Bachelor's degree in Business, Marketing, or related field.
- 1-3 years of experience in client services, account management, or related role.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in MS Office
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco also wants all applicants to know their rights that .
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco's HR Notice at Collection for California Applicants and Employees .
- Virginia residents may access our state specific policies .
- Residents of all other states may access our policies .
- Canadian residents may access our policies in English and in French .
- Residents of countries governed by GDPR may access our policies .
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Your Privacy Choices