Sales Engineer II

The Sales Engineer II is an integral part of our team as they support our sales team in the sales and design of new multi-dwelling unit (MDU) and single family home (SFH) communities. The Sales Engineer II is the technical lead on the account team, responsible for technical and business requirements discovery, solution design/engineering/consulting, proposal preparation support, and technical presentations to customers for Lumen's full suite of products and solutions.

The Sales Engineer II is the primary contact for internal partners and external customers relative to network design and performs a wide variety of administrative, technical, and sales duties including, but not limited to, broadband and video needs analysis and network design, assisting in contract negotiation and procurement, recommendation of inside wiring architecture, and location of the demarcation for each property. Additionally, the Sales Engineer II will provide post-sale support including access agreements and customer service issues resolution. The Sales Engineer II will act as customer liaison with the developer contacts, utility contacts, and other city departments to provide a high level of customer service as well as coordinate programs and services to meet customer needs.

• Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions.
• Review of existing records and comparison of records against actual field conditions.
• Document where the route will require coordination with other utilities.
• Provide comments and notes for design information via electronic tablet and/or drawings.
• Perform investigations of adverse ground conditions and obstructions (such as utilities, trees, etc.).
• Take and confirm measurements of ROW, vault, cable, and other infrastructures with measuring wheel and tape measure.
• Notate most desirable locations for distribution points, demarcation points, IDF locations, etc.
• Verify addresses and MDU names, along with the total number of units.
• Perform a right-of-way and route assessment to confirm the route corridor is acceptable and can be built in the most cost-effective manner.
• Conduct a route or site walk down to collect data of all surface features and underground utility data necessary to support the preparation of the construction drawings that are complete and suitable for submittal to local jurisdictions to obtain construction permits.

Basic Qualifications

• Bachelor's Degree and 5+ years' experience (2+ with Master's degree) or equivalent education and experience
• 3 years of related experience in field engineering and telecom
• Sales and project management experience
• Excellent interpersonal, and verbal and written communication skills
• Goal oriented
• Strong organizational skills
• Valid driver's license and an acceptable driving record

Preferred Qualifications

• Master's degree
• Previous MDU engineering experience
• Understanding and background supporting Fiber to the Home (FTTH) projects
• Understanding of the standard engineering and construction work flow/processes for telecom/fiber distribution. Will need the ability to work independently, requiring judgment in the application of engineering techniques with the use of conventional approaches to technical problems encountered.
• Demonstrated experience leading teams in the performance of project work, and planning and coordinating assigned work to meet the project schedules.
• Microsoft Office, CAD.
• Ability to multi-task effectively in a fast-paced environment.
• Knowledge of telecommunication industry and FCC regulation standards.

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$69060 - $92080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$72690 - $96920 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$76330 - $101770 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$79970 - $106620 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.