Lead Supervisor - Canyon Lake - Full-time / Part-time

Overview:

Are you passionate about hospitality and training? Then, take the next step in your career with MasterCorp, the industry leader in housekeeping and hospitality services!

Don’t miss out. APPLY TODAY!

 

Pay rate: $18.50

 

WHAT WE OFFER YOU

• Full benefits package including Medical, Vision and Dental and Paid Time Off (after 6 months of employment)
• Opportunities for growth and career development

WHAT WE’RE LOOKING FOR

We’re looking for action-oriented leaders eager to collaborate and with a passion for hospitality. Lead Supervisors will be tasked with training and certifying housekeepers on MasterCorp’s proprietary 7-Steps to Clean process.

 

ABOUT US

Family-owned and operated business with over 40 years of industry leadership experience.  MasterCorp provides turnkey services for housekeeping, engineering, floor care, and laundry to most major hospitality brands and commercial clients.  From recruiting to training and managing operational execution, we take care of all our client’s needs while representing their brand to the highest quality standards. 

Our people are our most valuable asset and our most significant source of pride. We provide the tools, training, and opportunities to help transform your career and our client’s guest experience.

 

WHAT YOU’LL DO

As a Lead Supervisor, you’ll use the available training materials to assess, provide feedback and work with the housekeepers on productivity and cleanliness metrics. You will also lead the  training, certification, and recertification process for all members of the housekeeping team.

Qualifications:

• Must be available to work a flexible schedule, including weekends and holidays.
• Able to lift 25 pounds (with or without accommodation).

Essential Functions:

• Train staff, both existing and new Associates, in MasterCorp’s 7-Steps to Clean process.
• Assess and provide feedback to housekeeping managers on timeliness, dependability, and quality of their teams.
• Coach housekeepers on productivity and cleanliness metrics.
• Certify and recertify housekeepers on 7-Steps to Clean process.
• Act as a subject matter expert for 7-Steps and New Hire On-boarding.
• Partner with Learning and Devlopment to ensure correct on-boarding of new hires.
• Provide updates to site leaders on the new hire status and report on ability to do job effectively.
• Report to work as scheduled, in proper uniform, and following company appearance standards.
• Motivate team and consistently set the example by maintaining a positive, friendly, helpful attitude with guests, customers, and other team members.
• Comply with all safety regulations and procedures.