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in Westlake, TX

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Verified Pay $127 per hour
Hours Full-time, Part-time
Location Westlake, Texas

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About this job

Our Banking Client is looking for a Cyber/Network/Security Engineers with Zscaler

Job Title: Cyber/Network/Security Engineers
Location: Hybrid from Dallas/Denver/Phoenix
Duration: 6 Months Contract 
Rate: $70/hr on W2


Job Responsibilities:
• Daily operations of Zscaler Internet Access and Zscaler Private Access

  • Proxy consultation request intake processing
  • Web exception request intake processing
  • Planned changes resulting from intakes
CRQ creation for planned changes
Change Advisory Board call preparation and call attendance
Deployment of CRQ planned changes
Testing of changes
  • Triage and resolution of reported user and system issues
    • Remedy INC user issue tickets
    • TechLine to support investigation of problems and restoration of service
  • Pre-production application testing and triage
  • Production rollout support

Required Experience:
  • 2 years minimum experience supporting end users or IT systems
  • 2 years minimum hands-on experience with Zscaler in a production environment (If we had to change this to 1 year we could but Id like to see someone with some solid experience)
  • Customer service oriented
  • Excellent written and verbal communication skills
  • Working knowledge of:
  • endpoints (Windows, Mac, mobile devices)
  • networking
  • remote access
  • proxy
  • Demonstrate proficiency with Schwab Zscaler training prior to getting access to production portals.