Crew Chief

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Compensation: $24.00 $28.00/hr depending on experience


Benefits:


Medical | Dental | Vision | IRA w/Match | Accident | Critical Illness | Voluntary Life | EAP | FSA | Flexible Scheduling | PTO | Free Certification


Summary:


In this position, you will be making a positive impact on people's lives each and every day. Our mission is helping those who have faced tragedies such as building fires, flooding, storm damage, and other projects that require restoration. You will be there to help make the situation "Like It Never Even Happened."
The crew chief prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO brand, the crew chief demonstrates to customers and clients the companys Here to Help commitment.

Normal Working Hours, Additional Working Hours, and Travel Requirements:

This is a full-time position working 8:00 a.m. 5:00 p.m., Monday Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work and a rotating on-call schedule. Local travel is required. However, some out-of-area and overnight travel may be expected.

Primary Responsibilities:


1. Facilitate a positive customer experience and ensure customer satisfaction of services.

2. Communicate clear expectations to production technicians and supervise their activities.

3. Coordinate and perform production processes as scheduled and ensure quality control.

4. Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

5. Document a detailed and accurate job file to support the services provided.

6. Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Secondary Responsibilities:

1. Coach and train production technicians.

2. Communicate with production manager and office staff on project progress and issues.

3. Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned. Oversee facility and grounds maintenance, as assigned.

4. Continue development of production expertise in services, cleaning products, and equipment.

5. Other tasks/duties as required by employer.

Necessary Experience and Skill Set:

Minimum 1 year of experience in cleaning, restoration, or construction.

Strong supervisory skills.
Strong communication skills, oral and written.

Formal Education/Training:
High school diploma/GED

IICRC certifications preferred

Physical and Work Environment Requirements:


Regularly lifting up to 50 lbs independently.

Occasionally lifting up to 100 lbs with assistance.

Walking and standing for long periods of time.

Travel Locally as needed.

Sitting for long periods of time.

Climbing ladder/working at ceiling level heights.

Working in tight spaces ( i.e. crawl spaces, attics, etc.

Repetitive lifting, pushing, pulling objects.

Working with and around chemicals.

Working overhead.

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to a variety of extreme conditions such as heat, noxious odors, etc. The noise level in the work environment and jobsites may be loud. The employee will be required to occasionally wear a respirator for their safety and other PPE.

The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual's: physical or mental disability; sincerely held religious beliefs and practices; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon the Company's business operations. Any applicant who needs an accommodation in order to perform the essential functions of the job should disclose this request to the Human Resources department by emailing vtescher@servprofargo.com

SERVPRO is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender, gender identity or expression, sexual orientation, marital status, familial status, military service and veteran status, physical or mental disability, genetic information, public assistance, local human rights commission activity, or any other characteristic protected by applicable federal, state or local laws and ordinances.