Medication Room Attendant

"Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive.”

Mission

To support all who desire to make changes in their health and quality of life, regardless of where they are or when they need it. We do this through evidenced-based services, innovative programs, and a legacy of family-orientated treatment options.

Values

Heart – Triumph’s heart is evident in all we do. What we do matters, who we serve matters, you matter.

Excellence – We strive for the highest standards, always seeking to improve the quality of our services and relationships.

Inclusivity – Our clients and staff represent our community. Triumph recognizes the need to be equitable in building our teams and making our services accessible. There are no closed doors at Triumph.

Integrity – Triumph is built on a foundation of best practices for serving our patients, our staff, and our communities. We are accountable to this legacy through our daily work.

Position Summary: The Medication Room Attendant is responsible for the position is responsible for performing a range of administration tasks, with a great focus on medication assistance/observation. The Medication Room Attendant will be the point of contact between the patient and provide pharmacy, and onsite providers.

CORE COMPETENCIES

Collaborates with Others

Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.

• Recognizes and honors the contributions and hard work of others.
• Offers valuable and actionable feedback to peers in a constructive and professional manner.

Acting with Empathy and Compassion

Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.

• Maintains open and effective communication channels with team members.
• Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.

RESPONSIBLITIES

• Monitor patient's independent medication administration following agency protocols.
• Effectively manage patient medication refill requests.
• Promptly communicate observations to the relevant team members.
• Ensures high-quality patient care through efficient and well-structured systems.
• Acts as primary point of contact for patients with providers, pharmacies, and on-site providers.
• Support the admission process for clients entering treatment during the shift.
• Please attend the mandatory staff "pass down meeting" during shift change and actively participate.
• Documents blood glucose levels.
• Scheduling of medical appointments.
• Observe and document collection of samples for urinalysis drug testing.
• Perform medication audits in line with agency policies and procedures, which also encompasses the sign in/out process for narcotics.
• Adheres to guidelines for handling missed medications, instances where patients accidentally drop or spit out medication, and any medication errors that may occur.
• Ensure thorough and accurate documentation in patients' charts.
• Collaborates with the team to create a secure, hygienic, and nurturing atmosphere.
• Pre-screen patients and gather necessary information/documentation before they meet with a healthcare provider.
• Help transcribe provider evaluations.
• May at times transport patients to appointments and/or medication.
• Convert medical management notes to ISP.
• Provide support to patients in completing their daily task list.
• Ensures accuracy of prescriptions by verifying their validity. We proactively seek clarification and completeness of medication orders.
• Other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

Education:

• High School Diploma or GED required.
• AA of Science/Arts Degree preferred.

Experience:

• Bilingual preferred.
• Knowledge of Medical Terminology preferred.

Licenses/Certificates/Registration:

WORKING CONDITIONS

1. Comprehension
   1. Ability to understand, remember, and apply oral and written instructions or other information.
2. Reasoning and Decision Making
   1. Ability to plan, organize, and carry out assignments from management staff with minimal direction.
   2. Ability to analyze situations and make decisions that moderately impact the immediate work unit.
3. Organization
   1. Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.
4. Communication
   1. Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.
5. Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.
   1. This position requires standing, walking, and bending for long periods.
   2. This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.

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IND123