Information Technology Specialist

Network Technician- Muncy, PA

Are you looking for a career with a purpose in your local community? By working at your community bank you will find a sense of purpose in your everyday job. At Journey Bank we strive to assist, all members of our community, on their financial journey. Journey Bank is a strong, independent community bank with, 22 locations and 290 employees. We are seeking a Full-time Information Technology (IT) Specialist in the IT Department at our Muncy, PA office.

As part of the IT Department, this position reports to the VP, Information Technology. The ideal candidate must have a high school diploma or equivalent with preference for specialized IT education/training and vendor and/or industry certifications. In addition, a minimum of two (2) or more years experience of hands-on PC and Server support is required.

Primary responsibilities include, but are not limited to:

1. Perform a variety of duties to support the IT Department, including:
2. Configure, install and maintain PCs and Servers.
3. Perform break/fix maintenance of PCs and Servers.
4. Perform patch management for all PCs and Servers.
5. Configure and install network and local printers.
6. Maintain and update software applications.
7. Perform telephone support for end users and document all calls.
8. Maintain Intranet site.
9. Monitor and Maintain Bank Antivirus systems.
10. Document all changes, upgrades, or enhancements made to any systems.

Cooperates with, participates in, and supports the adherence to all internal policies, procedures and practices in support of risk management and overall safety and soundness, and the Bank's compliance with all regulatory requirements, e.g. Bank Secrecy Act (BSA) Community Reinvestment Act (CRA) and Equal Credit Opportunity Act, etc.

Requirements:

- Ability to use a personal computer and maintain up-to-date knowledge of Windows and Web-based software applications including Microsoft Word, Excel, and Outlook.

- Reading, math, and analytical skills are also required.

- Excellent interpersonal and communication skills (both verbal and written) with the ability to explain technical issues in non-technical terms.

- Ability to multitask and prioritize in a fast-paced environment

- Handle stressful situations in a professional manner while seeking to understand client needs and concerns.

- Must be able to lift/carry in excess of fifty (50) lbs.

- Have a valid driver's license with your own reliable transportation.

Work hours: Monday-Friday, 37.5 hours per week. Must be flexible to work additional hours as needed, including weekends. This position requires daily travel between 10 branch locations. We provide competitive compensation and excellent benefit package including 401(k), paid holidays and vacation.

Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.