Health & Counseling Services Office Coordinator

Covenant College Job Description

Health & Counseling Services Office Coordinator

Join a team of employees who are committed to an exciting mission to offer the world biblically grounded men and women equipped to live out extraordinary callings in ordinary places. Covenant College is a community committed to the Bible as the inerrant Word of God, and everything we do is grounded in our Reformed theology and worldview.

Covenant has a beautiful 400-acre campus that stretches atop Lookout Mountain, Georgia on the Georgia/Tennessee border, just outside of Chattanooga. The community is a hub of vibrant cultural, educational, business, high-tech and entertainment activity and is an affordable place to live or raise a family. The campus enjoys incredible vistas of the Smoky Mountains and the Cumberland Plateau with views that span across several states. The region is widely known as an outdoor recreational paradise for campers, boaters, cyclists, climbers, cavers and hikers, all this while being conveniently located within two hours of Atlanta, Nashville and Knoxville.

Summary:

The Office Coordinator is responsible for coordinating the daily office administration of the Health and Counseling Services Department, performing administrative functions, greeting and welcoming incoming patients, answering phones, servicing the general office needs of the care providers and maintaining patient records.

Essential Functions:

• Schedule patient appointments for Health Services and Counseling Services care providers.
• Enter and update demographic records for each patient.
• Receive and process new student health records.
• Maintain current patient records by entering and uploading documents into the Electronic Medical Records (EMR) system.
• Coordinate with the IT department for the uploading of bulk information to the Practice Fusion System.
• Maintain and keep all health and counseling records confidential and in compliance with HIPAA and FERPA regulations.
• Maintain and process work injuries on OSHA Form 301, forwarding to Human Resources and Safety & Security.
• Enter Health Services charges into Banner.
• Compile monthly and year-end reports of services provided by Health & Counseling Services.
• Assist with new student orientation each semester.
• Perform any other duties assigned by the Director of Health Services.

Competencies:

• Strong oral and written communications skills.
• Ability to use discretion in sensitive and confidential employee matters.
• Excellent attention to detail, time management, and organizational skills.
• Strong interpersonal skills, with the ability to coordinate and build relationships among a wide variety of individuals (both internal and external).
• Able to type a minimum of 40 w.p.m.

Required Education/Experience:

• High School diploma or equivalent.
• Minimum 2 years office experience.
• Working knowledge of Google Suite, Microsoft Word, Excel and PowerPoint.

Preferred Education/Experience:

• Two years of college.
• Bachelors or Associate degree in medical or office management related field.
• Medical office experience.
• Experience using or familiarity with EMR, Practice Fusion and/or Banner systems.
• Experience working with college-aged populations.

Additional Eligibility Requirements:

• An acceptance of and commitment to Jesus Christ as Savior and Lord.
• An understanding of the mission and purpose of Covenant College.
• Must be able to assent to Covenant College's Staff Commitments

Physical Work Environment:

• This role is expected to be performed on campus unless otherwise directed or arranged for and operates primarily in a professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines and other job-related and medical office/clinic technology.
• There is a mix of standing and sitting for this particular role, but primarily stationary for most of the workday.
• Classified as light, occasional lifting or lowering an object from one level to another (includes upward pulling) up to 10 lbs.
• Expressing or exchanging ideas and conversation by means of the spoken or written word; needs to be fluent and conversant using the English language.

• Generally, college hours of operation for full-time staff are Monday through Friday, 8:00am to 4:30pm. Very infrequently may be required to adjust hours or stay after normal hours, as job duties or team responsibilities demand.

• Travel is not required for this position.

Position Classification:
Department/Unit: Student Development / Health & Counseling Services
Job Title: Health & Counseling Services Office Coordinator
Job Status: Regular full-time, 10 month, FLSA Non-Exempt
Reports to the Director of Health Services
Job Class: Professional
Job Type: Permanent
Benefit Eligible: Yes

To Apply:

Interested applicants should apply at https://www.covenant.edu/about/employment. Qualified candidates will have the opportunity to attach supporting documents to the application. Documents required for this position include:

• Letter of interest
• Résumé - including contact information for three references
• A statement or expression of your personal faith, sharing about your walk and the ongoing work of Christ in your life.

04/19/2024