Estimated Pay

$37 per hour

Hours

Full-time, Part-time

Location

Indianapolis, Indiana

Education

Registered Nurse (RN) Degree
Have a valid RN state license

Experience Training in crisis management techniques, trauma-informed care, and relevant experience working with individuals in crisis situations.

Strong interpersonal skills, empathy, and the ability to remain calm under pressure are essential for this role.

Nurses in this role need strong clinical skills, communication abilities, and the ability to work independently. Job Description Responsible for providing telephonic triage, health advice, assessing symptoms, and determining the appropriate course of action, which may include recommending self-care, scheduling appointments, or advising on emergency care. Job Details

Educate individuals on the importance of nutrition, safety, and overall good health.
Provide knowledge and advice through our triage line.
Engage callers to assess and de-escalate uneasy situations in the least restrictive manner to ensure caller safety over the phone.
Report to assigned supervisor and actively seek consultation whenever necessary or requested by supervisor.
Build rapport with team members that fosters a team culture promoting values and vision.
Actively participate in quality improvement activities to promote continual growth and improvement in quality of services provided.
Completion of required documentation within established timeframes.
Use of an Electronic Client Record, and additional call management software.
Maintain applicable licensure requirements.
Maintain intake notes, agency resource records, and documentation.
Maintain familiarity with, and adhere to, program policies and procedures.
Maintain confidentiality of privileged information and adhere to client privacy laws.
Document all critical incidents and utilize all agency procedures for proper documentation and record keeping.
Stay up to date on all required trainings.

Pay Negotiable Job Type Part-time and Full-time positions available Shift and schedule The three available full time shifts are:

7 a.m. to 3 p.m.
3 p.m. to 11 p.m.
11 p.m. to 3 a.m.

Sunday through Saturday Work Setting Remote

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