Director of Quality and Technical Training

Description

Exciting Opportunity: Ignite Your Career with ABC Home & Commercial Services!

Salary: $70,000 - $100,000 annually based on experience

Location: Austin (supporting all Divisions, Branches, and Locations)

Are you ready to revolutionize the world of pest management? At ABC, we're not just a company; we're a close-knit community driven by a passion for excellence. We're on the lookout for a talented Director of Quality and Technical Training to lead our team in Austin, TX. If you're an experienced Entomologist with a dedication to quality and a vision for innovation, we invite you to join us and shape the future of our industry!

HOW YOU CAN HELP US:

As the Director of Quality and Technical Training, you'll lead our efforts in providing technical training and expertise to all ABC & Chem-free branches and locations. Your role is crucial in developing and administering technical and service-related training programs to ensure our field pest and lawn specialists have the knowledge and skills to excel in their roles. You'll serve as a subject matter expert, assisting with pest identification and handling pertinent issues.

WHAT YOU'LL BRING:

• Master's degree in Entomology or related field (Ph.D. preferred)
• Associate Certified Entomologist (ACE) or Board Certified Entomologist (BCE)
• Minimum 5 years of previous relevant work experience in pest management
• Experience/Familiarity with 3rd-party audited accounts, FDA, FSMA, cGMPs, etc.
• Current TDA license in Pest, Termite, Lawn & Ornamental, Weed, Commodity & Structural Fumigation, and Wood Preservation
• Experience presenting state-approved CEUs and other presentations at industry conferences
• Experience in developing SOPs/Protocols
• Strong communication skills, including public speaking and technical writing
• Proficiency with Microsoft Office applications
• Ability to manage projects, provide feedback, and coach team members
• Attention to detail and analytical skills
• Ability to travel throughout the facility and to other ABC branches
• Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.

Requirements

PRIMARY RESPONSIBILITIES:

• Understand, follow, and communicate all federal, state, and local pest control regulations for multiple Branches.
• Stay up-to-date on regulatory compliance and implement processes and documentation to meet requirements.
• Obtain and maintain required certifications through federal, state, and local agencies.
• Develop and administer training programs for field specialists and service managers.
• Evaluate and recommend new materials and processes, and assist in monitoring training progress.
• Create and develop continuing educational materials (CEU'S) and present training seminars.
• Accurately identify insect specimens/samples and recommend control strategies.
• Oversee QA/QC program for Pest and Lawn Care specialists.
• Maintain and grow company pest specimen collection for training and reference.
• Assist in proofreading company media and participate in favorable exposure activities for the company.
• Continuously increase professional knowledge and bring new ideas for discussion.

WHAT WE OFFER

• Health, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid vacation and sick leave (PTO)
• Participation in Profit Sharing Plan
• Lead Now Program for all employees to increase earnings and pay
• Company clubs & committees, and company outings
• Paid trainings and development opportunities
• Tuition reimbursement
• Educational scholarships for employees and family members
• Wellness program, including paid Gold's gym membership
• Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)
• Company vehicle with gas card (for service specialists)

Schedule: M - F / 8 hr. office (on-site), occasional overnight travel required.

This is NOT a remote position / local applicants or those willing to move to Austin, TX.

Based in Austin, but may be required to travel to other branch offices (San Antonio, College Station, Corpus Christi & Rio Grande Valley)

Join Our Dynamic Team:

At ABC, we're more than just a company; we're a close-knit community dedicated to service and excellence. With over 60 years of history and a team of over 1,000 employees serving a growing network of cities, we're proud to be a family-owned business that values integrity, innovation, and above all, our people.

Are you ready to train the next generation of pest management experts?

Apply now and become a leader in the Pest World!

ABC is an Equal Opportunity Employer.

Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.