Admin Assistant

We are offering a role for a meticulous Receptionist to join our team in the educational services industry in Renton, Washington. The successful candidate will be responsible for managing the front desk and providing exceptional customer service to our clients and guests. This role is on-site and requires adherence to our COVID protocols, which include vaccination.

Responsibilities:

• Welcoming guests and ensuring they are directed to the appropriate departments or individuals
• Efficiently answering and transferring phone calls to the relevant departments including Claims, HR, Conference, Learning, Teaching and Fingerprinting
• Assisting with the distribution of supplies in collaboration with the Facilities department
• Checking in customers for fingerprinting and guiding them through the process
• Monitoring and managing incoming and outgoing mail, including USPS, UPS, Amazon, FedEx, and Couriers
• Responding to and forwarding email correspondence as required
• Collaborating closely with facilities maintenance and conference center staff
• Carrying out other duties as requested or assigned, ensuring smooth operations
• Verifying incoming individuals, ensuring they sign in and complete Covid forms
• Utilizing MS Office for administrative tasks and communications.• Proficient in performing Receptionist Duties including greeting and directing guests
• Skilled in Answering Inbound Calls and efficiently handling customer queries
• Ability to Transfer Calls to the appropriate department or personnel
• Experience with Certified Mail procedures and management
• Capable of handling Daily Mail duties including sorting and distribution
• Knowledgeable in Department Mail management and organization
• Able to Direct Guests to the correct locations within the facility
• Experience in Assisting Visitors with inquiries and providing necessary information
• Proficient in Email Correspondence, able to draft, send, and manage professional emails.