Operations Manager

The Branch Manager is accountable for the overall operation of the All Ways Caring Branch. The Branch Manager must manage all aspects of branch sales and service delivery to meet and exceed financial targets (sales, fees, gross profit, and contribution). Responsible for building and maintaining relationships with key clients and business leaders in the community as well as local, regional and Corporate management while maintaining a strong focus on continuous improvement and customer satisfaction.

As business conditions change, the Branch Manager assesses the impact and responds accordingly to ensure maximum profitability and expense management. The Branch Manager is also responsible for selecting, training and developing the branch staff and for monitoring performance to achieve business results by leading the branch staff in business development, service delivery, client satisfaction and retention. Responsible for management of all aspects of recruitment and selection processes. Responsible for overseeing Human Resources including: interviewing, hiring, employee orientation, performance evaluation, payroll processing, and employee relations.

• 2+ years of supervisory experience required.
• 2+ years of sales or marketing experience in a HealthCare or related setting preferred
• Experience in managing systems, processes, and people.
• Ability to effectively communicate verbally and orally with all levels of personnel internal and external
• Desire and ability to expand and build business relationships.
• Excellent problem-solving skills to handle client and employee issues.
• Ability to work flexible hours and after hours as needed to support business needs.
• BS Degree preferred (business, nursing, social services or related field of study) but not required with equivalent experience

https://careers-allwayscaring.icims.com/jobs/135813/operations-manager/job