Associate Coordinator- Business Development

Associate Coordinator- Business Development
Ameritas Life-Remote NE-NEREM
Customer Service
Full-time

At Ameritas, fulfilling life is what we do daily. We continuously strive to help our customers and employees enjoy life at its very best by reducing uncertainty, helping grow assets and protecting what is most cherished. We're here to help people put worry behind and the future ahead and help enable a life that's rich in family, happiness, health and financial security. When lives are fulfilled, our mission is fulfilled.

Our Business Development Sales Support team is looking for a teammate to join our Team as an Associate Coordinator. Our fun, high-performing Team works together to support our Strategic Partner organization's sales force. Our Team is responsible for providing dental and vision proposals to field offices nationwide. Our core focus is on cases with more than 200 enrolled lives and supporting internal and external teams during the RFP process.

The Associate Coordinator-Business Development position is a crucial role on our Team. The Associate Coordinator initiates the internal RFP quoting process upon receiving the dental and vision Request for Proposal (RFP) documents from the strategic partner field offices. This position also requires conducting the initial review of the RFP documents and distributing cases in accordance with workflow guidelines in a timely, efficient, and accurate manner. This role provides customer service and acts as an internal liaison between external field partners and internal operational departments by responding to submission inquiries.

This position is remote and does not require regular in-office presence.

What you do *

• As the initial contact with our partner field customers, the incumbent delivers prompt and courteous customer service through daily interactions with internal and external customers.
• The incumbent is responsible for overseeing the strategic partners' RFP in-box, ensuring cases are logged in timely for processing and for meeting the RFP turnaround time service standard metrics.
• Review incoming proposal requests for accuracy and completeness and responsible for saving documents to folders and assigning cases according to workflow guidelines.
• Provides backup and assists with reviewing and logging the small case RFP and the partner-sold case submissions.
• Provides general administrative office support, including database reporting and generating reports and related materials.

What you bring

• H.S. Diploma or GED required
• Less than 2 years related experience acceptable
• Intermediate Excel and Word skills
• Preferred experience working with Microsoft Access Database.
• Excellent interpersonal and communication skills
• High degree of organization and prioritization skills
• Detail-oriented and operates with accuracy in a fast-paced environment
• General Knowledge of Group insurance products and bid process is helpful

What We Offer

• Our company motto is "Fulfilling Life" and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future.
• Being a mutual-based organization, the return on our investment goes back into the company, to benefit our members/customers.
• We're committed to professional development, opportunity, inclusion and diversity. Team building and collaboration are also priorities.
• A total rewards package with all the comprehensive health and welfare benefits you'd expect, including competitive pay and incentives, 401(k), flexible work schedules and time off to care for yourself and others.
• Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, training and career development opportunities.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.