Lead Caregiver

The mission for the Lead Caregiver position is to improve the overall quality of care
that Tender Rose provides to our clients living with dementia. They raise the quality of care on
new and existing client cases by training on all client cases in their region and providing skilled
coverage for all short-notice shifts; being the first staff member to work with new clients and
helping to train ongoing Memory Care Professionals (MCPs) for new cases; and supporting our
Care Coordinators with care management tasks. 

The Lead Caregiver (Assistant Care Coordinator) will play a key role in the success of the organization through their 5 Major Roles and Responsibilities:

1. Start new client cases
• Work the first three shifts with all new clients in assigned region
• Provide feedback to Care Coordinators with care plans
• Train and introduce MCPs for the ongoing team

2. Cover MCP callouts
• Train on all cases in region(s)
• Cover all short-notice call-outs during assigned schedule

3. Tasks to support Care Management
• Tasks may include buying groceries and picking up prescriptions for clients

4. Train and coach MCPs on client cases
• Assist Care Coordinators with care plan meetings for MCPs as needed
• Introduce all MCPs to clients on their first shift
• Assess MCP readiness and work the shift for MCP if necessary

5. Office Shifts: ACCs must be in the office at the start of scheduled office shifts when not working with a client. List of tasks and duties to be completed while on office shifts.

• Minimum of 1 year of professional caregiving experience 
• Dementia care experience a plus
• Ability to lift a minimum of 50 pounds
• Valid Driver’s License and vehicle with current registration and insurance 
• Must have a reliable means of transportation to get to and from work
• Driving Expectations: Must be able to drive throughout the Bay Area and help in emergencies (mileage will be reimbursable).
• Regions: East Bay, Marin, and San Francisco. Other Bay Area counties are not exempt and will be required for travel in case of emergencies.
• Ability to pass a background check
• Proof of eligibility to work in the U.S.

In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.