Assistant Banquet Manager

Hotel: 

Bowling Green Holiday InnAssistant Banquet ManagerFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Pay Range: $18-$20/hr; determined upon valued experience.

Availability: Full-Time, Primarily 2nd Shift, Including late nights and weekends.

Profile:
Telecommute:    No
Bonus Eligible:    No
Direct Reports:    No
Reports To:    Banquet Manager    
Equipment:    Uniform, Personal Protective Equipment,  

Step into the vibrant atmosphere of Holiday Inn Bowling Green as the next Assistant Banquet Manager, where your role is pivotal in crafting unforgettable event experiences! This position is embedded within our dynamic food and beverage team, offering a unique opportunity to fuel your career growth through hands-on experience and mentorship in hospitality management.

As an Assistant Banquet Manager, you will lead with passion, coordinating seamlessly with culinary, sales, and front-of-house teams to ensure each event's success from conception to completion. Your creativity and keen eye for detail will play a crucial role in executing tailor-made events that exceed guest expectations.

What sets this role apart is the chance to be part of a brand synonymous with celebration and service excellence, all while being supported by a company that values your professional development. You'll collaborate closely with experienced industry leaders, gaining invaluable insights and skills that pave the way for significant growth opportunities within the global Holiday Inn family. Join us in delivering exceptional service moments and shaping memorable celebrations.

Responsibilities

You will ensure the smooth operation of banquet events, coordinating closely with kitchen staff to manage timelines and food quality.

We expect you to supervise banquet staff during events, providing guidance, direction, and feedback to ensure high levels of service and guest satisfaction.

You shall accurately set up according to event orders, paying close attention to detail to meet specific client requests and standards.

You will conduct pre-event briefings with your team, ensuring everyone is informed about the event specifics, client needs, and their individual responsibilities.

We expect you to handle customer inquiries and complaints with professionalism and patience, resolving issues promptly to maintain positive guest experiences.

You shall monitor inventory levels of materials and supplies, ordering or requesting additional items as necessary to avoid shortages during events.

You will be responsible for maintaining cleanliness and orderliness in all banquet areas before, during, and after events to uphold the hotel's standards.

We expect you to train new hires in banquet procedures, including setup, service, and breakdown, ensuring they adhere to our high standards of operation.

Requirements

You must possess strong organizational skills to ensure each banquet event is executed flawlessly.

You should have excellent communication skills, both written and verbal, for effective coordination with clients, staff, and vendors.

We require proficiency in managing budgets, including the ability to accurately forecast expenses and control costs to meet financial objectives.

You need to demonstrate leadership qualities that inspire teamwork and motivate staff members to achieve excellence.

We expect you to have a comprehensive understanding of food safety regulations and ensure all events comply with health and safety standards.

You should be capable of problem-solving on the spot, handling any issues that arise during events with poise and professionalism.

Flexibility in scheduling is essential, as you will be required to work evenings, weekends, and holidays depending on event schedules.

We look for someone who has a passion for creating memorable experiences for guests, paying close attention to details that enhance the overall event.

Skills

Event planning

Customer service

Leadership

Team coordination

Budget management

Problem solving

Menu planning

Staff training

Quality control

Communication

Primary Purpose:
The primary purpose of the Assistant Banquet Manager is to ensure that guests have an excellent banquet experience while assisting with hiring, training and directing the banquet staff to ensure successful events.

Work Performed:

The Assistant Banquet Manager will be tasked with the following duties, responsibilities, and assignments:

• Executes Banquet Event Orders for business meetings and social events;
• Responsible for all aspects for each function including, coordinating with vendors and other departments;
• Help ensure financial goals of the department are being met through well managed stock, cost controls, and well managed schedules;
• Supervise the banquet staff by ensuring opening and closing side work is completed;
• Assist the Banquet Manager with hiring, training, and directing banquet staff;
• Communicate with the guest contact person for needs, acknowledge and respond to requests;
• Lead the departments’ premeal meetings;
• Monitor and maintain cleanliness, sanitation, and organization of banquet spaces;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions;
• Support other departments as needed based on business demands;
• Deputize in the absence of the Banquet Manager; and

Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Prior leadership and/or supervisory experience

Preferred Prior Experience:

Hospitality industry experience

Preferred Education:

High school diploma or equivalent

Physical:

Able to lift a minimum of 50lbs occasionally.  Able to stand and/or walk for the duration of a scheduled shift.

Other:

Must be flexible to working days, early mornings, evenings, weekends, holidays, and special events

Excellent verbal and written communication skills

Competencies:

(38) Organization

Can marshal resources (people, material, support) to get things done.  Can orchestrate multiple activities at once to accomplish a goal, uses resources effectively and efficiently.  Arranges information in a useful manner.

(15) Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

(21) Managing Diversity

Treats reports equitably; acts fairly; has candid discussions; doesn’t have a hidden agenda; doesn’t give preferential treatment.

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay
• Significant Travel Discounts on Marriott and/or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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