Receptionist - State Farm Agent Team Member

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:
As a receptionist with Terra Bache Insurance Agency, Inc, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance claims, billing clarification, and account status.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
• Duties include but are not limited to processing payment information for customer base, routing customer calls, and entering data into system.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Hourly pay
• Growth potential/Opportunity for advancement within my office
• Valuable career-building experience