Dispatcher Scheduler

EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?

For over twenty-four years, On-Site Health & Safety has set the standard for industry-leading customer service and satisfaction. Now spanning into fifteen states and counting, we're looking to expand our team with additional talented Dispatch Schedulers.

Compensation and Benefits:

• Full-Time
• Shift/Hours: 12PM-9PM 5X8 hour shifts (1 hour lunch)
• $16.50/HR
• Paid Training
• Medical Benefits & 401K
• Opportunity For Career Advancement!

You Will Serve Our Clients By Providing The Following Services:

• Answer phone calls, identify client needs, clarify information, and provide solutions
• Deal with both inbound and outbound calls from our dispatch center
• Listen and evaluate clients needs and respond accordingly
• Educate potential clients about the services we offer
• Build professional and sustainable relationships with clients by providing excellent service
• Successfully schedule clients services
• Data entry and accurate/detailed electronic dispatch form entry
• Dispatch techs to job sites to respond to first aid injuries
• Process and track the flow of technicians via GPS system

Ideal Candidates Must Demonstrate:

• Professional phone etiquette, active listener, and possess strong communication skills
• A positive attitude and be team oriented
• The ability to follow verbal and written instructions
• The ability to be detail-oriented and accurate
• Professional demeanor with clients
• The ability to communicate verbally and in writing
• The ability to quickly learn new computer systems
• The ability to read maps and work with GPS systems
• The ability to type at least 35 WPM

Minimum Qualifications:

• High School Diploma/ GED required.
• Must be 18 years or older.
• Working knowledge of office equipment: Phones, printers, and fax
• Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc
• Must be punctual, dependable, and professional
• Must be comfortable participating in a drug screen

Looking for something better? Join our team*!
Apply to this job with your resume to be considered for this position.

Due to the nature of On-Site Health & Safety services, employees may have access to federally funded or owned jobsites/projects. As a result, all new hires and existing employees are subject to drug testing in a manner consistent with a federally compliant test. The test may include all substances that can be found in Department of Transportation-regulated tests. The timing of testing includes pre-employment, reasonable suspicion/reasonable cause, and return-to-duty.

Some employees may be classified as having safety-sensitive positions. These positions are identified as the following: Field Technicians, Supervisors, Managers, Field Training Specialists and any variation of those job positions. These positions are also subject to post-accident and random testing.

*Applicants must meet the minimum requirements above to apply. OSHS offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.