Mitigation Technician

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Summary:
The Mitigation Technician plays a crucial role in restoring properties damaged by water, fire, mold, or other disasters. This position requires swift response, technical skills, adaptability, and a commitment to excellent customer service in challenging environments.

Key Responsibilities:

• Emergency Response: Respond promptly to property damage emergencies, assess the situation, and implement appropriate mitigation strategies.
• Water Extraction and Drying: Efficiently extract water, set up drying equipment (dehumidifiers, air movers, etc.), and monitor the drying process, taking moisture readings as needed.
• Demolition and Removal: Carefully remove damaged building materials (drywall, flooring, etc.) using hand and power tools while preserving salvageable elements.
• Mold Remediation: Identify mold-affected areas, perform containment, and assist with mold remediation following established safety protocols.
• Documentation: Accurately document all work performed, job conditions, and moisture readings for tracking and reporting purposes.
• Customer Communication: Interact professionally with homeowners and clients, providing progress updates, answering questions, and addressing concerns with empathy.
• Safety Compliance: Adhere to all safety regulations, wear personal protective equipment (PPE), and maintain a clean, safe work environment.
• Equipment Maintenance: Inspect, maintain, and clean equipment to ensure proper functionality.

Qualifications:

• High school diploma or equivalent.
• Previous restoration/construction experience preferred.
• Valid driver's license.
• Ability to lift and carry heavy objects (up to 50 lbs or more) and work in physically demanding conditions.
• Willingness to work flexible hours, including evenings, weekends, and on-call for emergencies.
• Basic mechanical aptitude and proficiency with hand/power tools.
• Strong attention to detail and problem-solving skills.
• Excellent customer service and communication skills.

Desired Certifications:

• IICRC Water Restoration Technician (WRT)
• IICRC Applied Structural Drying Technician (ASD)
• OSHA safety certifications

Compensation and Benefits:

• Competitive hourly pay commensurate with experience.
• Benefits package (may include medical, dental, vision, 401k, paid time off)
• Opportunities for professional development and certifications.