Contents Technician

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Summary:
The Contents Technician plays a vital role in restoring properties after disasters. They handle the careful inventory, cleaning, and secure storage of a homeowner's belongings during the restoration process. This position requires attention to detail, sensitivity to the customer's situation, and the ability to work in both warehouse and on-site environments.

Key Responsibilities:

• On-site Assessment and Packing: Systematically inventory and document a homeowner's belongings, pack items carefully for transport, and label boxes clearly for organized storage.
• Cleaning and Restoration: Perform cleaning and restoration of various household items (furniture, clothing, electronics, etc.) using specialized cleaning techniques and equipment, following detailed instructions to restore items to pre-loss condition.
• Documentation: Accurately record the condition of all contents, track cleaning progress, and maintain detailed records for reporting.
• Warehouse Organization: Organize, store, and maintain contents in a secure warehouse environment, ensuring proper placement and tracking.
• Customer Communication: Interact professionally and empathetically with clients while handling their belongings, providing updates as needed.
• On-site Cleaning: When required, perform on-site structural cleaning and deodorization following established protocols.

Qualifications:

• High school diploma or equivalent.
• Previous experience in cleaning, restoration, or inventory management preferred.
• Valid driver's license and clean driving record.
• Ability to lift and carry moderately heavy objects (up to 50 lbs.)
• Strong organizational and meticulous attention to detail.
• Ability to follow instructions and learn specialized cleaning techniques.
• Excellent customer service and communication skills.
• Willingness to work flexible hours, including some on-call availability.

Desired:

• Experience in the restoration industry.
• Familiarity with contents inventory and tracking software.

Compensation and Benefits:

• Competitive hourly pay commensurate with experience.
• Benefits package (may include medical, dental, vision, paid time off)
• Opportunities for professional development and growth within the company.