Receptionist - State Farm Agent Team Member

Are you outgoing?
Highly organized?
Do you have an awesome personality?
Can you multi-task in a busy environment?

If this sounds like a description of you, you may have found the perfect opportunity.

We are a local State Farm Insurance agency in search of a Receptionist/Customer Service Representative. The perfect candidate is a positive team player who works with integrity, focus and the ability to maintain a calm, highly organized workflow in a very active, team environment.

RESPONSIBILITIES:

• Outbound phone calls to maintain customer accounts
• Provide prompt, accurate, and friendly customer service
• Maintain customer accounts in a highly organized manner
• Utilize exemplary communication skills to quickly and efficiently meet the needs of customers

QUALIFICATIONS:

• Dedicated to customer service
• Dedicated to being well-organized
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
• Excellent phone skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Maryland Insurance Licenses Required (must be willing to obtain)
• Bilingual (Spanish)

BENEFITS:

• Salary + Bonus
• Opportunity for growth and advancement
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience