Service Manager

We are seeking a highly motivated and experienced Service Manager to join our team. The Service Manager will be responsible for overseeing the daily operations of our service department, ensuring that our customers receive the highest level of service possible. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for customer service.

Responsibilities:

- Manage and oversee the daily operations of the service department

- Ensure that all service requests are handled in a timely and efficient manner

- Monitor and maintain service quality standards

- Develop and implement service policies and procedures

- Train and supervise service department staff

- Maintain accurate service records and reports

- Handle customer complaints and resolve issues in a timely and professional manner

- Collaborate with other departments to ensure customer satisfaction

Requirements:

- Excellent communication and interpersonal skills

- Strong leadership and team management skills

- Ability to work in a fast-paced environment

- Strong problem-solving and decision-making skills

- Proficient in Microsoft Office and other relevant software

- Ability to work flexible hours, including weekends and holidays

If you are a highly motivated individual with a passion for customer service and a proven track record of success in service management, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement.