Front of the House Attendant (Buffet)

Position:                         Front of the House Attendant (Dreamcatcher Custom Grill)

Reports To:                        Executive Chef

Department:                     Food & Beverage

Status:                                Nonexempt

Salary:                               $16.00 per hour

Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance

Generous Paid Time Off plan - 401K with Match

Feather Falls Casino is seeking motivated individuals to join the #1 place to work in our area. Come be part of our Food and Beverage team. Experience the premier place to work in all of Northern California.

We encourage growth and learning.  With your talent and our training and commitment, you will have great success as part of our team and family.  If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California’s Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family.

We are California’s Best Bet!

Position Purpose

Responsible for greeting guests and processing payment for meal

Essential Duties and Responsibilities include, but are not limited to the following:

• Front of the House Attendant greets guests with a smile and positive attitude. Escorts them to their tables when required.
• Front of the House Attendant is in charge of the cash register sales, to include processing cash and credit card transactions, tipping out wait staff, and balancing the register at the end of the shift.
• Front of house attendant may assist wait staff with various tasks when needed, i.e. bussing and setting up tables, serving non-alcoholic beverages, etc.
• Front of the House Attendant inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations as needed.
• Must be polite, reliable, and maintain a professional appearance at all times.
• Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather falls Casino Internal control policy Suspicious Activity Compliance Program.
• Deliver stellar customer service at all times.

Supervisory Responsibilities

None

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                                                                                   

Education and/or Experience   

Education Level – High School Diploma preferred.

Experience – 1 year experience in related field preferred. 

Special Skills/Certification

• Proven ability to work with numbers and cash accurately. 
• Must be competent with computerized register system
• Must maintain excellent customer service skills.

Language Skills           

Ability to read and interpret documents such as safety rules and operating/procedure manuals.  Ability to communicate effectively with customers and other employees. 

Mathematical Skills                      

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Certificates, Licenses, Registrations

Class B Gaming License (As provided with a clean background check)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, and use hands to handle or feel. Reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment

The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

PM20

Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.

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