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in Huron, OH
IT Support Specialist
Estimated Pay | $43 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Huron, OH 44839 Huron, Ohio |
Compare Pay
Estimated Pay$27.27
$43.33
$66.01
About this job
Job Description
• Onsite Technology Support provides in-person assistance to employee end users including:
• Responds to telephone calls, emails, and personnel requests for technical support.
• Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
• Maintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network
• Diagnosing problem source through discussions with users and coordinating with internal IT organization support and operations groups and/or with vendors to resolve problems
• Acquiring, installing, and upgrading PC components and software and planning for/responding to service outages and other problems
• Training users on use of new technology and software
• Performs pro-active monitoring of PPG’s computer systems through appropriate tools.
• Documents, tracks, and monitors problems to ensure timely resolutions.
• Participates in various IT projects working with internal and external teams.
• Support a small Site(s) within country – oversight of up to 200 IT end users, no direct reports
Qualifications
• A 4-year degree in Computer Science, Engineering, or related discipline is preferred. A degree would give them the opportunity to be hired FT down the road if headcount allowed and for the right fit.
• Strong interaction and interpersonal skills specifically listening, providing guidance,
• Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches and to recommend the most feasible and economical solutions.
• Follow company standards and apply policies consistently.
• Strong verbal communication skills, including the ability to document operations procedures
• A Fluency in English
Schedule:
Monday-Friday first shift hours. 40 hours/week. Start and end time are flexible. No mandatory OT.
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Kyyba is an Equal Opportunity Employer
Benefits:
Major Medical Coverage, including dental and vision
401k
Term life
Short-term disability
Long-term disability
Pre-paid legal plan
Identity theft plan
Medical and dependent FSA
HSA
Paid time off
Paid holidays
Opportunity for advancement
SELECT AWARDS
•\tAn INC 5000 company for 10 years
•\tCorp! Michigan Economic Bright Spots
•\tCrain’s Detroit Business Top Staffing Service Companies in Detroit
•\tTechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
•\tBest of MichBusiness winner in HR Wizards & Partnerships
•\tMetro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
•\t101 Best & Brightest Companies to Work for in Michigan
Monday - Friday: 8:30am to 5pm.