Lead UX Researcher

DescriptionAbout UsTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.About the TeamAs the window of TikTok's business services, our TikTok UED Monetization team aims to enable clients to effortlessly connect with audiences and maximize brand potential. We want to ease and inspire clients to achieve their goals, explore more possibilities, and create value with TikTok. As a team member here, you will be able to utilize mixed methods to collect user feedback, create a deep understanding and empathy for our customers, and work cross-functionally with design, product, and marketing teams to meet business needs.Our core design team includes researchers, product designers, and UX writers who are passionate about quality, usability, and simplicity. We work with collaborative cross-functional teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities.In this role, you will:• Lead strategic research to identify novel product opportunities and conduct independent research on multiple aspects of products and experiences• Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing)• Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment• Understand and incorporate complex technical and business requirements into research.• Advocate research findings to diverse audiences through written reports and in-person presentationsQualificationsMinimum Qualifications* Proficiency in utilizing various research design methods (i.e. usability studies, contextual inquiry, surveys, etc.).* Fluency in quantitative and qualitative research methods.* Proven experience building teams from the ground up.Preferred Qualifications:* Bachelors degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field.* Minimum 5 years of experience in research settings.* Experience with leading strategic research efforts and integrating user research into product designs.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2RegularExperienced