IT Support Technician - Part-time

We are looking for an exceptional candidate with previous experience in IT hardware troubleshooting, first level support, imaging, hardware break/fix, Intune, and Active Directory to join our clients' team... a supply chain management leader with a presence in 25 countries.

This is a 6 month contract-to-hire-role.

Hybrid schedule: 4 days/week on-site in Portland, OR, and one day remote.

Description:

Roles and Responsibilities

Support

• First-class IT support for client users in a global follow-the-sun support model.
• Manage requests for support and assistance in the client's ticketing system.
• Receive, respond, and resolve issues for the users in a timely, professional, and friendly manner.
• Work as a resource with other IT team members on various projects.

End User Interactions

• Be a resource for IT training opportunities directed towards the client's end user community.
• Execute new user inductions for new client team members.
• Assist in the deployment of new equipment.
• Be a friendly, welcoming face of IT to the company.

Skills:

Imaging Machines, Troubleshooting hardware, Troubleshooting software, Break/fix, Active Directory

Additional Skills & Qualifications:

Essential Qualifications

• Experience working with business users in-person and remotely.
• Strong work ethic and focus towards exemplary customer service.
• An analytical approach to identifying issues and solutions.
• Proactive, organized, and ale to prioritize tasks.
• Excellent team working skills.
• Ability to learn about the people, processes, and systems in use in the client's environment, and apply to the position.
• Ability to read, write, and speak in English.
• Must be willing to submit pre-employment, continuing random background, drug and MVR screenings.

Benefits of the role:

• Opportunity to work at one of the largest supply chain management global companies (HUGE resume booster!)

• Consistent hours

• Occasional overtime

• Competitive pay

Other:

This role would suit a bright and motivated individual who would like to be involved in a constantly growing and evolving company who values entrepreneurial spirit in all its employees. As part of the IT Support Team, you will gain great exposure to the business and have the opportunity to liaise with the European, Asian, and American-based users and IT Team members. We are looking for an intuitive and articulate candidate, who is eager to learn, is inquisitive and able to demonstrate the ability to take complete ownership of projects and issue resolution.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.