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Collections Specialist
•9 days ago
| Estimated Pay | $17 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Tallahassee, Florida |
Compare Pay
Estimated Pay We estimate that this job pays $17.44 per hour based on our data.
$14.82
$17.44
$25.75
About this job
Job Description
Job Description
There is a job opening with Robert Half for a veteran Collections Specialist with a strong sense of ownership and attention to detail. This Collections Specialist role will be based in the Tallahassee, Florida region and will be a short-term contract / temporary employment opportunity. If you are actively looking for a new opportunity and want to continue building your career as a finance professional, apply today!
How you will make an impact
- Control inbound and outbound collections calls and correspondence
- Document all customer payments to the right reports
- Comply with all Federal Fair Credit Reporting Act rules and regulations
- Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Head all billing and reporting activities in response to deadlines
- Ensure bankruptcy filings are processed in the correct manner when received
- Ensure the processing of payments
- Oversee and update customer files to ensure data consistency- Ability to survey and make decisions regarding customer accounts
- AA or BS/BA in Accounting preferred
- Background working with Microsoft Excel
- General familiarity with Credit Card Payments
- Solid understanding of Billing Collection
- Practical knowledge of Cash Payments
- Adeptness in Bill Payment
- Debt Repayment experience highly preferred
- Deep understanding of Collection operations
- Demonstrated knowledge of Collecting Payments
- Earlier work involving customer service
- Collections experience
- Cash Collections experience required
- Commercial collections experience
- 2+ years of prior high volume collections experience
- Previous experience using accounting software
- Excellent communication and organizational skills
How you will make an impact
- Control inbound and outbound collections calls and correspondence
- Document all customer payments to the right reports
- Comply with all Federal Fair Credit Reporting Act rules and regulations
- Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Head all billing and reporting activities in response to deadlines
- Ensure bankruptcy filings are processed in the correct manner when received
- Ensure the processing of payments
- Oversee and update customer files to ensure data consistency- Ability to survey and make decisions regarding customer accounts
- AA or BS/BA in Accounting preferred
- Background working with Microsoft Excel
- General familiarity with Credit Card Payments
- Solid understanding of Billing Collection
- Practical knowledge of Cash Payments
- Adeptness in Bill Payment
- Debt Repayment experience highly preferred
- Deep understanding of Collection operations
- Demonstrated knowledge of Collecting Payments
- Earlier work involving customer service
- Collections experience
- Cash Collections experience required
- Commercial collections experience
- 2+ years of prior high volume collections experience
- Previous experience using accounting software
- Excellent communication and organizational skills
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