Partner Sales Operations Representative

The General is looking for you! Join our dynamic team as a Partner Sales Operations Representative. In this role, you will provide support to the NSA Agent Distribution organization in various areas such as licensing, marketing, communication with independent agents, etc. You will report directly to the Senior Manager of NSA Agent Distribution.

Position Compensation Range:

$23.00 - $30.76

Pay Rate Type:

Hourly

Compensation may vary based on the job level and your geographic work location.

Primary Accountabilities

• Communicate directly with independent agents through a communication channel on a daily basis.
• Collaborate with the internal marketing team to design/create/revise communications being sent to independent agents; work on marketing campaigns that are assigned.
• Communicate directly the internal marketing team to assist with any designated tasks.
• Partner with the licensing team on multiple tasks.
• Provide monthly independent and exclusive agent incentive reporting and communicate with accounting to ensure payments are sent to agents.
• Assist team with independent agent appointments
• Develops, maintains and manages client relationships by providing superior service.
• Build relationships with internal partners to ensure agent requests are processed timely and efficiently.
• Provide administrative support with department agency management system.

Specialized Knowledge & Skills Requirements

• Excellent oral and written communication skills.
• Must be able to give great attention to detail.
• Ability to handle multiple tasks simultaneously.
• Salesforce/Marketing Cloud experience.

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

We review resumes on a rolling basis, this job may closer soon than the deadline listed.

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We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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